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Careers

Join the Wavefront Centre team

Looking for a meaningful career where you can make a real impact?

At Wavefront Centre, we’re committed to breaking down communication barriers and creating an inclusive world for Deaf, DeafBlind, and Hard of Hearing individuals. As part of our team, you’ll contribute to innovative accessibility solutions while growing in a supportive and dynamic workplace.

Explore our current opportunities and take the next step in your career today.

Our Core Values

Our Core Values

Inclusiveness

Inclusion, Diversity, Equity, and Accessibility (IDEA) are the four pillars that we aspire to each day.

Quality

Excellence through innovation and continuous improvement – we want to be the best in everything we do!

Teamwork

 Our team works collaboratively to ensure that everyone wins.

Engagement

We promote full participation for people who are Deaf, DeafBlind, and Hard of Hearing in our society.

Why Work with Wavefront Centre?

  • Make a Difference: As an independent, non-profit organization, you make a difference in people’s lives each day with communication accessibility care and audiological services.
  • Always Improving: Professional growth ensures we all continue to upgrade ourselves, both in and out of the office; we encourage training and educational resources to make sure you always bring your best self.
  • A Supportive Team, A Shared Mission: Join a team that fosters collaboration, growth, and shared success—where we support each other and celebrate every achievement.
  • The Latest and Greatest Technology: Whether you’re in our hearing clinics or working with clients on their accessibility services, you have the chance to work with some of the most up to date technology in our field.
  • The Client Comes First: In every area of our work, the client comes first, whether it be through our hearing services or communication accessibility. You’ll be working with hundreds of people that rely on your expertise for their help.

Current Openings

CEO

Job Summary

The CEO has direct oversight of staff leadership, financial viability and growth, as well as the delivery of quality programming and services, including across social enterprise functions. The CEO builds and maintains strong relationships with the Board, staff, clients, consumer groups, the broader community, and external stakeholders. The CEO engages with the sector, community, and government to build organizational capacity and enhance quality, accessible services and programs.

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Audiologist

Job Summary

The Audiologist provides professional audiology services to Deaf and Hard of Hearing individuals to assist them on their journey to communicate more effectively.

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DeafBlind Intervenor

Job Summary

The Intervenor will mediate between DeafBlind older adults and their environment. The Intervenor will work closely with the DeafBlind Program Coordinator,community members and organizations to provide Intervenor services including as..

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Acting Director, Audiology + Business Transformation (Maternity Leave Coverage)

Job Summary

The Acting Director of Audiology + Business Transformation will provide leadership and oversight for Wavefront Centre’s audiology services during the maternity leave of the permanent Director.

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Employment Placement Specialist

Job Summary

Bachelor’s Degree in relevant social services, community, disability, or an equivalent combination of education, training, and experience

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Contact Us

Make an Impact with a Career at Wavefront Centre

Are you passionate about hearing healthcare, communication accessibility, and making a real difference in people’s lives?

Join a team dedicated to innovation, community support, and the latest in accessibility technology.

Explore our current opportunities or submit your interest today.

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CEO

Organizational Profile

Wavefront Centre for Communication Accessibility (Wavefront Centre) acknowledges that its work takes place on the unceded
territories of the Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Coast Salish First Nations.

Wavefront Centre is Canada’s leading non-profit dedicated to removing communication barriers for Deaf, DeafBlind, and Hard of Hearing individuals. They also work with businesses and organizations who strive to improve accessibility and break down communication barriers. Through innovative services in Audiology + Hearing Healthcare, Accessibility Services, Community Outreach, and Research, they empower communities to fully participate in society. As a social enterprise, all revenue generated is reinvested into their mission—advancing accessibility, equity, and inclusion for all.

About the Role

Reporting directly to the Board of Directors, the Chief Executive Officer (CEO) is responsible for planning and leading the strategic, operational, and funding objectives required to achieve Wavefront Centre’s mission and vision, while ensuring adherence to its core values. The CEO has direct oversight of staff leadership, financial viability and growth, as well as the delivery of quality programming and services, including across social enterprise functions. The CEO builds and maintains strong relationships with the Board, staff, clients, consumer groups, the broader community, and external stakeholders. The CEO engages with the sector, community, and government to build organizational capacity and enhance quality, accessible services and programs.

This is an on-site leadership position that requires adaptability to shifting priorities, along with the ability to work both independently and collaboratively. Occasional evening or weekend work may be required in support of management responsibilities, events, or strategic initiatives.

The salary for this role is $175,000 to $205,000, supplemented by a competitive total compensation package that includes enrollment in the BC Municipal Pension Plan, extended health and wellness benefits, vacation, sick and wellness days, professional development opportunities, and performance-based incentives.

Salary Range (CAD)

$175,000 - $205,000

Audiologist

Job Summary

The Audiologist provides professional audiology services to Deaf and Hard of Hearing individuals to assist them on their journey to communicate more effectively.

Compensation

Salary range: $71,162 – $83,720 per year

About Wavefront Centre for Communication Accessibility

Established in 1956, Wavefront Centre for Communication Accessibility is a BC based, charitable not-for-profit organization operating as a social enterprise. Wavefront Centre delivers innovative services in Accessible Communications, Audiology and Communication Devices, Community Outreach and Community Research that assist people who are Deaf, DeafBlind and Hard of Hearing in achieving full communication accessibility.

Work Performed

Client Services

  • Treatment of clients following bylaws and legislations established by the College of Health & Care Professionals of BC (CHCPBC) [formerly the Speech and Hearing Health Professionals of BC]
  • Assessment of hearing, which includes identification, evaluation, diagnosis and counselling
  • Intervention for hearing, which includes promotion, prevention, counselling, treatment, consultation, management, (re)habilitation and education
  • Measurement of patient or client outcomes for these services
  • Consultation with and referral of clients to other professionals and agencies in order to provide holistic patient-centred care
  • Assessment, selection, prescribing/recommending, dispensing, validation, verification, and servicing hearing aids and other appropriate hearing assistive and (re)habilitative strategies for individuals with hearing loss, auditory processing, tinnitus and/or related disorders. This could include bone conduction hearing devices, assistive technology such as FM systems, and tinnitus re-training as well as measurement of patient or client outcomes for these technologies and strategies
  • Provision of aural (re)habilitation to improve listening and communication skills
  • Cerumen management (training available, if required)
  • Explanation of the impacts of hearing loss on everyday life and provision of direct counselling on the educational, psychological, and social implications of hearing loss to clients, their families, and other individuals on request
  • Provision of reports necessary for a variety of client needs
  • Assist in daily and weekly calibration and maintenance of audiology equipment
  • Assist in maintenance of clinical infection control procedures, safety and sanitary standards
  • Assist in establishing quality control procedures

Research, Education & Outreach

  • Support research projects, as required
  • Support targeted marketing projects, as required
  • Public presentations – information talks as well as educational sessions, as required
  • Supervise Audiology and Hearing Instrument Practitioner program students, as required
  • Assist with training and supervision of Audiometric Technician(s), as required
  • Coordinate with the UBC School of Audiology and Speech Sciences on the education of audiology students on externships, as required

Administration

  • Maintain client records as per college standards
  • Track and report on key performance metrics; reporting/data collection (statistical information), as required
  • Liaise with departments at Wavefront and other agencies for client welfare
  • Knowledge of database and tracking systems (e.g., Blueprint)
  • Participate in regular staff meetings
  • Other related duties as assigned

Qualifications

  • Master’s degree, or higher, in Audiology from an accredited university program
  • Current Audiology and Hearing Instrument Practitioner registration (or eligible for registration) with the College of Health & Care Professionals of BC (CHCPBC)
  • At least one (1) year of experience conducting audiology evaluations on a varied client population
  • Minimum one (1) year experience (preferred) selecting and fitting hearing aids; references attesting to competence in this field required

Skills & Knowledge

  • Proficient computer skills; organized with excellent attention to detail
  • Knowledge of computers and specialized equipment for testing hearing, hearing aids and assistive devices
  • Knowledge of cochlear implants and other implantable devices
  • Able to communicate effectively using empathy and understanding with a range of people including: Deaf and Hard of Hearing, financially, socially, or educationally at risk, or those with multiple disabilities
  • Strong written and interpersonal communication skills
  • Able to work as part of a team and independently with minimum supervision
  • Able to navigate rapidly changing demands, prioritize tasks and deal with interruptions
  • Education or experience in psychology and the effects of a disability
  • Knowledge of the bylaws, legislation, and scopes of practice for audiology as set out by CSHBC
  • Experience with the culture and sensibilities of Deaf persons
  • An interest in research and student supervision
  • Collaborative approach working with other members of the department and across the organization

Hours of work

This role offers 35 hours of work per week. The typical hours of work are from 8:00 am to 4:00 pm, Monday to Friday. Incumbents may be asked to work overtime from time to time.

What we offer

  • Comprehensive benefits package (extended health and dental)
  • Pension plan after probation period
  • Generous time off entitlement (statutory holidays, vacation entitlement, sick and personal time)

Workplace safety

In order to do all we can to ensure the safety of our staff and clients, Wavefront Centre requires that everyone working within our organization be fully vaccinated (COVID-19) unless they have an exemption for accommodation pursuant to the BC Human Rights code. Proof of vaccination status will be required.

Commitment to Equity, Diversity & Inclusion

Wavefront Centre believes equity, diversity and inclusion are essential. We are an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Wavefront Centre will provide accommodation, accessible formats and communication supports for interviews upon request.

Closing Details

Please email your cover letter and resume as a PDF along with a list of references, and include the job title in the subject field to: careers@wavefrontcentre.ca . Please note, only short-listed candidates will be contacted for this role.

DeafBlind Intervenor

Position Summary

The Intervenor will mediate between DeafBlind older adults and their environment. The Intervenor will work closely with the DeafBlind Program Coordinator, community members and organizations to provide Intervenor services including as sighted guide and facilitating communication using the preferred methods of the individual who is DeafBlind.

Compensation

Estimated salary is $25.00 per hour.

About Wavefront Centre for Communication Accessibility

Established in 1956, Wavefront Centre for Communication Accessibility is a BC based, charitable not-for-profit organization operating as a social enterprise. Wavefront Centre delivers innovative services in Accessible Communications, Audiology and Communication Devices, Community Outreach and Community Research that assist people who are Deaf, DeafBlind and Hard of Hearing in achieving full communication accessibility.

Worked Performed

  • Foster independence through a holistic and person-centered approach of “do with, not for”
  • Work collaboratively with the DeafBlind individual to determine the degree and manner of support they want
  • Support the acquisition of new concepts and skills
  • Empower each person to actively participate in their community and connect with others, leading to a better sense of social connectedness
  • Provide clear auditory and visual information in the preferred communication method of the DeafBlind individual
  • Provide sighted guide and environmental information
  • Provide non-judgmental information to encourage the DeafBlind individual to make
    decisions
  • Documentation, feedback, statistics and reporting

Administration

  • Organize documentation, feedback, statistics and reporting
  • Participate in regular staff meetings
  • Other related duties as assigned

Qualifications

  • Grade 12 Diploma, or equivalent combination of experience and education
  • Minimum one (1) year related practical and work experience, or equivalent combination of experience and education
  • Intervenor training is an asset
  • Satisfactory completion of a criminal reference check with vulnerable populations
  • Wavefront Centre is a bilingual environment (ASL/English), fluency in American Sign Language (ASL) is required for this position

Skills & Knowledge

  • Proficient computer skills; organized with excellent attention to detail
  • Experience with multiple forms of communication methods (FaceTime, email, telephone, fax, etc.)
  • Strong written and interpersonal communication skills
  • Demonstrated sensitivity to working in a culturally and socio-economically diverse environment
  • Able to communicate effectively and professionally with a range of people including: Deaf, DeafBlind and Hard of Hearing individuals as well as interpreters, health care professionals, employers, funders, etc.
  • Knowledge of DeafBlind barriers and needs
  • Access to reliable vehicle and ability to drive clients is an asset
  • Innovative and effective problem solver
  • Able to work as part of a team and independently with minimum supervision
  • A demonstrated ability to organize work, set priorities, meet deadlines, provide follow-up and work under the pressure of time constraints
  • Able to navigate rapidly changing demands, prioritize tasks and deal with interruptions
  • Proven ability to meet deadlines and submit reports in a timely manner
  • Collaborative approach working with other members of the department and across the organization

Commitment to Equity, Diversity & Inclusion

Wavefront Centre believes equity, diversity and inclusion are essential. We are an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Wavefront Centre will provide accommodation, accessible formats and communication supports for interviews upon request.

Closing Details

Please email your cover letter and resume as a PDF along with a list of references, and include the job title in the subject field to: careers@wavefrontcentre.ca. Please note, only short-listed candidates will be contacted for this role.

Application Deadline

The position will be filled as soon as a suitable candidate is found.

Acting Director, Audiology + Business Transformation (Maternity Leave Coverage)

Position Status: Full-time, 35 hours per week (Temporary)

Position Summary

The Acting Director of Audiology + Business Transformation will provide leadership and oversight for Wavefront Centre’s audiology services during the maternity leave of the permanent Director. This position plays a key role in sustaining business development, maintaining operational performance, building strategic partnerships, and ensuring the delivery of high-quality audiology care.

Working closely with the Manager of Clinical Services, the Acting Director will focus on business growth, financial management, team support, and clinical service delivery. Importantly, the successful candidate will also provide direct clinical care on a part-time basis as needed to help manage patient demand and reduce wait times.

Compensation

Salary range: $115,000 - $130,000 per year supplemented by a competitive total compensation package. Actual salary will be determined based on the candidate’s experience, expertise, and Wavefront Centre’s internal equity guidelines.

About Wavefront Centre for Communication Accessibility

Established in 1956, Wavefront Centre for Communication Accessibility is a charitable not-for-profit organization operating as a social enterprise. Wavefront Centre delivers innovative services in Audiology & Hearing Healthcare, Accessible Communication Services, Accessibility Advisory Services, Community Outreach and Community Research that assist people who are Deaf, DeafBlind and Hard of Hearing achieve full communication accessibility.

Mission, Vision, and Values

  • Mission: Inspire, educate, and create positive change while promoting a more accessible and inclusive society.
  • Vision: Change the landscape of products and services for Deaf, DeafBlind, and Hard of Hearing individuals, ensuring innovative solutions improve communication and connectivity.
  • Values: Inclusiveness, Quality, Teamwork, and Engagement.

Key Responsibilities

Business Development & Growth

  • Maintain and pursue opportunities to expand Wavefront Centre’s audiology services.
  • Support marketing initiatives and community outreach activities.
  • Foster and strengthen relationships with healthcare providers, partners, and stakeholders.
  • Direct and support employees in achieving key sales goals.

Financial Management & Reporting

  • Develop and manage departmental budgets, ensuring effective allocation of resources.
  • Monitor financial performance and prepare reports on key metrics related to growth and efficiency.
  • Work with the Director, Finance + Operations to develop forecasts and identify areas for cost savings and revenue generation.

Team Leadership & Collaboration

  • Collaborate closely with the Manager of Clinical Services on operational matters, including scheduling optimization, staff support, and community outreach.
  • Provide leadership and support to the audiology team in achieving clinical and business objectives.
  • Support training and development initiatives for audiology staff to ensure high-quality service delivery.
  • Collaborate with hearing manufacturer/vendors on pricing and training.

Clinical Care

  • Provide direct audiology services on a part-time basis to assist with patient appointments and reduce wait times.
  • Support the delivery of exceptional client care, working in alignment with best practices and Wavefront Centre standards.

Client Experience & Accessibility

  • Maintain Wavefront Centre’s commitment to accessibility and inclusivity within audiology services
  • Ensure all clients, including those who are Deaf, DeafBlind, and Hard of Hearing, receive exceptional and equitable care
  • Promote accessible communication technologies and solutions that enhance service delivery.

Qualifications

  • Master’s degree or equivalent in Audiology; current registration and licensure to practice as an Audiologist in BC.
  • 5+ years of progressive experience in audiology or healthcare leadership roles.
  • Demonstrated ability to manage budgets and oversee business operations.
  • Experience with marketing strategy and execution of marketing initiatives
  • Experience providing clinical audiology care, with willingness to balance clinical and leadership responsibilities.
  • Strong interpersonal, leadership, and communication skills, with the ability to foster collaboration across diverse teams.
  • Experience working in health, community development, or social services organizations that serve marginalized populations is an asset.
  • As Wavefront Centre is a bilingual environment (ASL/English), fluency in American Sign Language (ASL) is an asset.

Key Competencies

  • Strategic thinking and problem-solving skills.
  • Ability to manage multiple projects and meet deadlines.
  • Financial acumen and operational oversight experience.
  • Client-focused mindset with a commitment to exceptional care.
  • Strong leadership skills with the ability to inspire and support staff.
  • Effective decision-making and sound judgment in dynamic situations.

Commitment to Equity, Diversity & Inclusion

Wavefront Centre believes equity, diversity and inclusion are essential. We are an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Wavefront Centre will provide accommodation, accessible formats and communication supports for interviews upon request.

Closing Details

Please email your cover letter and resume as a PDF along with a list of references, and include the job title in the subject field to: careers@wavefrontcentre.ca . Please note, only short-listed candidates will be contacted for this role. For more information, visit: https://wavefrontcentre.ca/contact/careers/.

Application Deadline

The position will be filled as soon as a suitable candidate is found.

Job Type: Full-time, Temporary

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Extended health care

Work Location:

In person

Employment Placement Specialist

ABOUT YOU, THE CANDIDATE

Qualifications

  • Bachelor’s Degree in relevant social services, community, disability, or an equivalent combination of education, training, and experience
  • Certified Career Development Practitioner (CCDP), or an equivalent combination of education, training, and experience
  • Minimum two (2) years direct experience delivering employment related services, preferably in a case management capacity
  • Satisfactory completion of a criminal reference check with vulnerable populations
  • Wavefront Centre is a bilingual environment (ASL/English); fluency in American Sign Language (ASL) is required for this position

Skills & Knowledge

  • Proficient computer skills; experience with case management database platforms
  • Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is an asset
  • Organized with excellent attention to detail
  • Experience with multiple forms of communication methods (Glide, FaceTime, email, telephone, fax, etc.)
  • Strong written and interpersonal communication skills; effective public presentation skills
  • Demonstrated labour market knowledge with a strong understanding of current job search techniques
  • Demonstrated sensitivity to working in a culturally and socio-economic diverse environment
  • Demonstrated understanding of Deaf, DeafBlind and Hard of Hearing communication needs
  • Able to communicate effectively and professionally with a range of people including: Deaf, DeafBlind and Hard of Hearing individuals as well as interpreters, health care professionals, employers, funders, etc.
  • Knowledge of community resources and relevant employment programs/services
  • Innovative and effective problem solver
  • Able to work as part of a team and independently with minimum supervision
  • A demonstrated ability to organize work, set priorities, meet deadlines, provide follow-up and work under the pressure of time constraints
  • Able to navigate rapidly changing demands, prioritize tasks and deal with interruptions
  • Proven ability to meet deadlines and submit reports in a timely manner
  • Collaborative approach working with other members of the department and across the organization

ABOUT WAVEFRONT CENTRE for COMMUNICATION ACCESSIBILITY

Established in 1956, Wavefront Centre for Communication Accessibility is a BC based, charitable not-for-profit organization operating as a social enterprise. Wavefront Centre delivers innovative services in Accessible Communications, Audiology and Communication Devices, Community Outreach and Community Research that assist people who are Deaf, DeafBlind and Hard of Hearing in achieving full communication accessibility.

Compensation Range: $46,410 to $54,600 per year

Hours of Work

The typical hours of work are 9:00am to 5:00pm, Monday to Friday, flexibility is required. Incumbents may be asked to work evenings or weekends from time to time

Workplace Safety

In order to do all we can to ensure the safety of our staff and clients, Wavefront Centre for Communication Accessibility requires that everyone working within our organization be fully vaccinated (COVID-19) unless they have an exemption for accommodation pursuant to the BC Human Rights Code. Proof of vaccination status will be required.

Commitment to Equity, Diversity & Inclusion

Wavefront Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Wavefront Centre for Communication Accessibility will provide accommodation, accessible formats and communication supports for interviews upon request.

CLOSING DETAILS

Email cover letter and resume to: careers@wavefrontcentre.ca

Please email your cover letter and resume as a PDF, along with a list of references and include the job title in the subject field.

Application Deadline: The position will be filled as soon as a suitable candidate is found.