Client Stories

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I encourage others to work closely with their audiologists to make necessary adjustments instead of simply abandoning their aids.

I realized I had a hearing challenge much later in life. As a child, frequent ear infections masked the issue, and I read lips to compensate without realizing there was a problem at all. It wasn’t until at 19 when I had a mastoidectomy in my right ear and at 24, while training to be an early childhood educator, I couldn’t hear the little voices, prompting me to buy my first hearing aid. That was when I discovered what I had been missing and became an advocate for hearing health.

Initially, my relief came from discovering that Wavefront Centre focused more on my hearing health than just selling hearing aids. Unlike other places with constant staff turnover, they ensured their hearing tests were conducted by professional audiologists, which gave me confidence in their recommendations.

Now, at 71, I wear aids in both ears to stay connected with my family, friends, and the buzz of life. Hearing aids require time and patience for your brain to adapt to new sounds, and I encourage others to work closely with their audiologists to make necessary adjustments instead of simply abandoning their aids.

I believe it’s important, as not wearing them might make others feel as though you’re uninterested in what they have to say.

I highly recommend visiting Wavefront Centre, a place I’ve trusted for years. They are professional, understand your issues, and genuinely care more about helping you than meeting a sales quota. 

- Lois F.

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Do not go anywhere else!

The moment I first realized something was wrong with my ears was frightening. My hearing loss was sudden and severe, and the uncertainty of what caused it, what it meant, and how serious it was felt overwhelming. Before contacting Wavefront Centre, I had significant fears, particularly relating to the unknown, all of which were heightened by entering my seventies.

However, my first impression of the clinic was very positive. The friendly and welcoming reception left me very impressed, particularly with the knowledge and professionalism of staff like Goska, and I was relieved to find that the clinic was not linked to profit-making.

My life has improved enormously since wearing hearing aids; they have been instrumental in helping me manage my 24/7 tinnitus and sudden hearing loss, and I am very grateful for them. To anyone concerned about their hearing, Wavefront Centre has my 100% recommendation— do not go anywhere else!

- Jonathan L.

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Do it! You won’t be sorry!!

As a teacher of young children, I often found myself asking, “Pardon me?” continuously. I also noticed that I would only use one ear to listen during phone calls and couldn’t hear with the other ear. It was quite a surprise!

Reflecting on my father’s experience with hearing aids, I had some fears before contacting Wavefront Centre; I remembered how he struggled with ambient sounds and discomfort, how he didn’t like the bulky appearance, and the hassle of changing tiny batteries, which I was keen to avoid. However, Wavefront Centre showed kindness and compassion and even helped me with financial concerns by helping me apply for a government subsidy that they believed I qualified for.
 
Wearing hearing aids has significantly improved my life— I can hear well and rarely need to say “pardon me?” anymore!

While ambient noise can still be challenging in loud, crowded environments, the hearing aids are quite comfortable and almost invisible. One of my favourite features is the Bluetooth capability, which allows me to stream music and phone calls directly through my hearing aids, and I’m particularly fond of the battery charger.

The ongoing service at Wavefront has been excellent. For anyone concerned about their hearing and considering a visit, do it! You won’t be sorry!

- Suzy B.

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The audiologist was not only professional but also exuded compassion, leaving both my mother and me satisfied that we had chosen the right place.

Given my mother’s experience with severe hearing loss, I somewhat anticipated my own challenges as I aged and initially accepted it by getting a hearing aid. However, when my hearing aid malfunctioned, making me fully realize the severity of my hearing loss, I began exploring alternative hearing devices on the market. The realization was shocking, particularly because I needed hearing aids for my job.

While reaching out for help, I had mixed feelings. On one hand, I’d previously brought my mother to Wavefront Centre after a recommendation, and she received excellent care from their audiologist, which left me very impressed. My initial hearing aids, which were not prescribed by Wavefront and came with dome-shaped ear plugs, weren’t meeting my needs. I remembered my mother’s positive experience with custom ear canal impressions at Wavefront, I decided to seek a second opinion there.

My concern was heightened by my current aids malfunctioning again since I rely heavily on them for work, and I hoped the custom aids from Wavefront would improve my hearing reception. This situation felt like a potential career-changing event, causing me significant anxiety, as I understand the fears that accompany hearing loss, including social isolation and the disconnection from the outside world.

My first impressions of Wavefront Centre were overwhelmingly positive. The audiologist was not only professional but also exuded compassion, leaving both my mother and me satisfied that we had chosen the right place.

It’s not just a commercial enterprise; they offer income-generating options in support of free community programs, which speaks to their commitment to community well-being. For those concerned about their hearing and considering a visit, I wholeheartedly recommend Wavefront Centre.

- Garyen C.

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I would advise you seek out their help sooner rather than later.

When I noticed the rain on the roof was louder in one ear than the other, I knew I needed to get my hearing checked out. I was concerned about transitioning from analogue hearing devices to digital and losing control of the programs, but my first visit to Wavefront Centre alleviated any worries immediately, as the entire team was incredibly friendly and professional.

Hearing aids have made a significant impact on my life— I am deaf without them. To anyone concerned about their hearing and considering a visit, I would advise doing it sooner rather than later.

- David J.

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You are in the best hands with Wavefront Centre, and they will steadfastly support you.

I first realized that I had a hearing challenge in my late 20s; given the family genetics on my mother’s side, I anticipated it, but my biggest concern was the severity, as it varied among relatives. Unfortunately, my impairment became as severe as my mother’s, grandmother’s, and my uncle’s.

I didn’t have any preconceived fears before contacting a hearing centre because I had a good idea of what to expect from both my hearing loss and society, influenced by my mother’s experiences. My first interaction with a hearing clinic left me feeling underwhelmed due to the minimal information and options offered.

Moving to Vancouver and visiting the West 7th location of Wavefront Centre was a game-changer.
The abundance of information, devices, and support for the Deaf and Hard of Hearing community impressed me so much that I preferred traveling across the city for their assistance rather than using nearby services!

Hearing aids, which were once an occasional necessity for me, have become absolutely mandatory for understanding conversations and hearing sounds like birds and music. It’s a complex relationship because they sometimes cause discomfort with glasses and face masks, and there’s a temporary increase in deafness after taking them off. Despite these challenges, they are essential for me.

For anyone concerned about their hearing, there is no place better than Wavefront Centre. This is not just a business for them— they are genuinely committed to supporting the Deaf and Hard of Hearing community, offering unparalleled service and assistance.

I can’t recommend them highly enough; you are in the best hands with Wavefront Centre, and they will steadfastly support you.

- Len Z.

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Give it a try!

I first suspected I might have a hearing challenge when I couldn’t clearly understand British accents while watching TV. Wavefront Centre gave me a great first impression; the team was extremely competent and organized.

Since wearing hearing aids, I’ve become much more confident in conversations during everyday situations. To anyone concerned about their hearing and considering a visit, give it a try! I appreciate that they are not affiliated with one specific type or brand of hearing aid.

- Marlene P.

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Since wearing hearing aids, my life has changed significantly.

I first realized I had a hearing challenge many years ago, and knew I needed to get it sorted out. Before contacting Wavefront Centre, I didn’t have any concerns aside from financial challenges.

The clinic was very welcoming, and the technical consultation was outstanding. Since wearing hearing aids, my life has changed significantly; I am no longer socially isolating myself and I love walking in nature and hearing birdsong again. If you’re concerned about your hearing, I highly recommend getting a consultation.

- Garry G.

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Just get tested!

I first realized my hearing challenges when I lost my hearing at just three months old. I received my first hearing aid when I was seven, and I’ve needed them throughout my life. I came to Wavefront Centre, then known as WCCA, at 22 and they have been with me every step of the way, helping me become an independent person by educating me and assisting with funding for my hearing aids.

Now at 60, they continue to support me. Before contacting them, I had lots of concerns and didn’t think I was good enough; however, my first impression was overwhelmingly positive, as everyone was so kind, knew how to communicate with me, and the team has never stopped supporting me since.

Wearing hearing aids has significantly impacted my life, enabling me to have a career, reducing my fear of missing out, and boosting my confidence.

If you’re concerned about your hearing and considering visiting Wavefront Centre, I’d say, “Just get tested.”

- Patricia I.

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I can hear things now with my hearing aids that had been lost to me for a long time.

I realized I had a hearing challenge gradually, as I started being unable to hear people whispering and some sound levels just vanished. I knew I needed help, so I contacted Wavefront Centre; they were very professional, extremely knowledgeable, and helpful. Every question was answered, and the process was well explained step by step.

I can hear things now with my hearing aids that had been lost to me for a long time, and I can now understand TV dialogue much better without having to crank the volume up to 70. If someone is concerned about their hearing and considering a visit, I would share that my experience was nothing short of excellent and I would recommend Wavefront Centre to my peers and family members.

- Diana

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All my worries faded away.

I vividly remember the moment when I realized something was amiss with my ears. I was scared and unsure about what to do or where to go for a hearing test. I called the #811 service and was referred to the Wavefront Centre.

All my worries faded away as soon as I spoke to a representative there, who took great care of me and helped me regain my hearing. It felt like a second chance at life, and now I hear very well!

I wholeheartedly recommend Wavefront Centre to my loved ones. Initially, I had a lot of fears, especially about not being able to hear conversations, which made me withdraw from social activities.

Getting hearing aids has given me a second chance at a social life, all thanks to Wavefront and their fantastic staff. My first impression of the clinic was very positive; everyone was super friendly and knowledgeable. For anyone concerned about their hearing and considering a visit, there’s nothing to lose but everything to gain. 

- Manon

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Everyone was so friendly and professional.

About 10 or 12 years ago, I noticed something was up with my ears when I started missing the critical word in a sentence, leading to my loved ones feeling frustrated. I initially started with one hearing aid and eventually progressed to two. Wavefront Centre came highly recommended by my GP, and everyone was so friendly and professional.

While wearing hearing aids has been helpful, I do encounter some challenges in crowded venues like rooms or restaurants. To anyone concerned about their hearing and considering visiting Wavefront Centre, I would say you will receive an independent and objective diagnosis.

- Geoff B.

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A very professional experience, from the front office staff to the audiologists.

I first realized I had a hearing challenge at a young age; I went through a series of ear surgeries that began when I was six years old, and my last surgery was at the age of 19.

Initially, I had no preconceived fears or concerns before contacting Wavefront Centre; the entire experience was very professional, from the front office staff to the audiologists.

Wearing hearing aids has been crucial, and my family and coworkers dislike it when I don’t wear them. For anyone concerned about their hearing and considering a visit to Wavefront Centre, I would strongly encourage you to go— you won’t regret it.

- Jacqueline V.

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At 67 years old, I thought I was too young to have hearing trouble.

I first realized I might have a hearing challenge when my sister pointed out that I often asked her to repeat what she said. Initially, I thought the issue was with her not speaking clearly, but soon I noticed that I struggled to understand others as well.

At 67 years old, I thought I was too young to have hearing trouble.

Before contacting Wavefront Centre, my main concern was that I might need to wear hearing aids, which I feared would be very expensive. My first impression of the centre was excellent. Nina conducted the hearing test and took her time to explain every step of the procedure. She showed me the results and assured me that getting hearing aids wasn’t urgent, leaving the decision up to me. The other staff members were also very friendly, and I appreciated the convenient parking downstairs!

Now that I have been wearing the hearing aids for about five weeks, I’m mostly accustomed to them, though I still fiddle with getting them correctly in my ears and adjusting them via my cell phone.

Once, in a big, loud group, I had to take them out because I couldn’t make the necessary adjustments.
For anyone concerned about their hearing and considering visiting Wavefront Centre, I would strongly recommend it. It’s very worth paying for the first visit without feeling pressured to purchase expensive devices.

- Christina L.

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Just go for it, you’ll never regret it.

When I found myself unable to communicate effectively with others, I knew I had to get my hearing checked out. I knew Wavefront Centre would be a good option, and from the get-go I knew they were good people— I was confident in my decision to partner with them.

Wearing hearing aids has significantly improved my life, making it much better by allowing me to hear better. To anyone concerned about their hearing and considering a visit, I would say, “Just go for it, you’ll never regret it.”

- Dennis N.

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I feel more connected to friends and family, which has made a significant difference in my life.

I first realized I might have a hearing challenge when my wife and daughter paused to listen to bird songs, and I couldn’t hear anything at all. This concerned me, and before contacting Wavefront Centre, I was a bit worried that I might lose all my hearing.

However, my first impression of the clinic was very positive; everyone was friendly and organized. Now that I wear hearing aids, I feel more connected to friends and family, which has made a significant difference in my life. For anyone who is concerned about their hearing and considering visiting, I would say they should come in to visit Wavefront Centre.

- Ted H.

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Go for it!

When I noticed how often I was asking people to repeat themselves, I realized I had some level of hearing loss. I had no concerns with contacting Wavefront Centre— my brother was a previous client and had a good experience.

The team were friendly and professional, and wearing hearing aids has made me more comfortable with having hearing loss. For anyone concerned about their hearing and considering a visit, I would say, “Go for it.”

- William D.

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Wavefront Centre opened a door for me that I couldn’t open by myself.

For a number of years, I knew I was experiencing hearing difficulties, yet my self-consciousness and natural stubbornness often kept me from addressing the issue. Despite realizing I was missing out on conversations, the cost of hearing aids was my biggest roadblock before contacting Wavefront Centre.

A previous encounter where I was made to feel guilty for questioning the cost of an off-the-shelf product shook my confidence in hearing aid retailers.

However, when I eventually decided to seek help in 2021, I was really impressed, as everything was explained to me in a knowledgeable and professional manner. Wavefront Centre opened a door for me that I couldn’t open by myself.

Now, with hearing aids, I am significantly more involved in all my interactions, both socially and otherwise. They are an awesome addition to my life, indispensable despite a few downsides.

In hindsight, I should have addressed my hearing needs much sooner— a sentiment encouraged, thankfully, by two of my friends who are also Wavefront clients.

To anyone concerned about their hearing and considering a visit, put your hesitation aside, list your questions, and make an appointment today. Everyone I have interacted with at Wavefront Centre has been courteous, informative, and above all, top-notch professionals. You will be treated as number one.

- Albert V. 

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They’re always going the extra mile to make sure that people feel welcome and heard.

People started telling me that I wasn’t hearing them correctly, which motivated me to get an assessment. I first visited Wavefront Centre when they were still in that old house in Kits; my first impression was of an organization whose priority was service to people. It was clear that the focus wasn’t on spending scarce dollars on cosmetics, which was confirmed by the kindness of everyone I encountered there.

Although I can’t routinely wear my hearing aids due to a chronic ear infection, I am relieved by how much of a difference they make when I do wear them. To anyone concerned about their hearing and considering a visit, I would say Wavefront is great. They have a real understanding of hearing loss and how it impacts people, always going the extra mile to make sure that people feel welcome and heard.

- Barbara F.

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As hearing deteriorates, more brain cells redirect to understand speech, leaving fewer for memory and cognition, which is reason enough to take action.

When I started missing what people were saying, mainly needing to ask my wife to repeat herself and speak louder, and noticing my tinnitus worsening, I knew I needed to get help for my hearing. I was upset about my hearing declining, but after contacting Wavefront Centre, my worries were quickly alleviated.

I found them to be efficient and professional, and I appreciated that they are a non-profit organization, which alleviated my fear of being “oversold” by a commercial entity.

Since wearing hearing aids, I’ve noticed a significant improvement in my ability to hear and understand things, such as dialogue on TV, as my brain has adjusted. They’ve also helped reduce my perception of tinnitus by allowing more high-frequency sound into my head, although the tinnitus is still noticeable at night without the aids.

To anyone concerned about their hearing, I would advise getting tested. As hearing deteriorates, more brain cells redirect to understand speech, leaving fewer for memory and cognition, which is reason enough to take action.

- Michael

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Wavefront Centre gave me hope.

When I first realized something was up with my hearing, I was young and kind of scared. It took me years to accept my hearing loss; I still carry those fears and concerns, but contacting Wavefront Centre gave me a huge boost of confidence.

My first impressions of Wavefront Centre were incredibly positive. They gave me hope, and I was happy to see other people like me being treated for their hearing issues. You could see the happiness and contentment on their faces.

Currently, I wear a hearing aid in my right ear, which helps me hear sounds but does not provide speech clarity, while my cochlear implant in the left ear does.

If someone I know were concerned about their hearing and considering a visit to Wavefront Centre, I would tell them of my positive experience— that first impression will last a lifetime. I’ve already recommended Wavefront Centre to a friend looking for hearing aids!

- Agnes F.

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I have become a better conversationalist in many settings with hearing aids.

I first realized something was wrong with my hearing when I had trouble understanding voices with accents on TV and movies, struggled to hear my grandkids’ soft voices, and found it nearly impossible to hear my friends in noisy restaurants.

Knowing that my mother had hearing aids, I decided to get my hearing tested. I was worried about the cost, but I understood the value of hearing aids from my mother and husband, which made me believe they would be beneficial for me too.

When I first visited Wavefront Centre, I was impressed by the clean and quiet office, and my audiologist was both friendly and professional. It was hard to gauge my performance during the hearing test since I couldn’t tell what I was missing.

Now, with my green hearing aids – my favourite colour – I can understand accents better in person, on TV, and in movies. Although sometimes the sound can be too loud, I can adjust the volume on my hearing aids, which is especially useful during movies. While I enjoy hearing bird songs more clearly, it also means that traffic noise is louder.

To anyone concerned about their hearing, I would say that you can be a better conversationalist in many settings with hearing aids. Although they are expensive, a lot of free support accompanies the purchase, including follow-up appointments and replacements if lost or damaged.

- Gladys

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You can hear the birds again!

I first realized I had a hearing challenge when I noticed I couldn’t hear what people said unless I really focused on looking at them. Having worn hearing aids for about 12 years, I had visited different clinics in pursuit of perfecting my hearing and decided to try Wavefront Centre.

The team were very caring and professional. I appreciated being able to work with one person, rather than multiple staff as in my previous clinics. Hearing aids are essential for me since I am very hearing impaired; without them, I hear very poorly.

If you’re concerned about your hearing and considering a visit to Wavefront Centre, just do it. It will change your life. You can hear the birds again…

- Gisela H.

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Since wearing hearing aids, almost all areas of my life have improved.

The moment I first realized I had a hearing challenge was when I struggled to hear my wife speaking to me, and as I worked in the school system, the issue persisted with children’s voices. Although I was motivated to improve my hearing, being in my early 40s made me self-conscious about the idea of wearing hearing aids.

When I first visited Wavefront Centre, everyone was welcoming and helped ease my anxiety about the unfamiliar process of an audiology assessment. Since wearing hearing aids, almost all areas of my life have improved. I am more engaged in conversations, no longer needing to guess or ask for repetitions, and I can fully enjoy music, television, and phone calls thanks to Bluetooth connectivity.

I’ve recommended Wavefront Centre to friends and acquaintances because of their thorough assessments, convenient appointment access, and customer-centred approach that truly enhances quality of life through improved hearing.

- Larry A.

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I no longer worry about missing parts of conversations, and I can enjoy family dinners and outdoor activities with heightened awareness.

In high school, while sitting at the back of the classroom, I could see the teacher’s mouth move but heard no clear words. Looking back on that, I realized that I’d had hearing problems even before then. When I was in grade 2, I couldn’t hear a movie playing in class and cried out of confusion.

Later in grade 5, I was mistakenly placed in the ESL program because the teacher felt my English skills were lacking, but it was probably because I couldn’t hear well enough. It wasn’t until I was diagnosed with congenital hearing impairment at 16 or 17 that everything started making sense.

At that time, I was embarrassed to be different and worried about fitting in with a hearing impairment. My concerns also extended to whether my poor immigrant parents could afford hearing aids or how they might feel guilty for not noticing sooner.

Before contacting Wavefront Centre, I had several fears and concerns. Would people treat me weirdly for being young with a hearing impairment? Could I afford hearing aids? Would someone try to take advantage of me? These worries were eased after my first appointments at their old Kitsilano location. The space was cozy, the people were nice, and no one judged me when I needed financial assistance. They referred me to helpful programs instead.

My first audiologist at Wavefront Centre, Yinda, was amazing. As an active teenager, I wanted to fit in, and Yinda helped me by accommodating my hearing aid preferences. They patiently explained my hearing aids, accessories, the nature of my hearing loss, and how to effectively manage it.

Now, as a clinical pharmacist in a hospital, hearing aids are indispensable to my job. I consult with patients, allied health professionals, nurses, and physicians daily. Without hearing aids, I wouldn’t be able to work safely, which would put patients’ health and lives at risk. Outside of work, these aids have boosted my confidence. I no longer worry about missing parts of conversations, and I can enjoy family dinners and outdoor activities with heightened awareness.

For anyone concerned about their hearing and considering visiting Wavefront Centre, I would say they are inclusive, accommodating, and won’t take advantage of you, given that they are a nonprofit.

- Tara T.

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I first realized something was up with my ears when I couldn’t follow conversations or hear talks. This alarming realization made me want to act quickly because I had read about parts of the hearing apparatus and brain beginning to atrophy if not used. Before contacting Wavefront Centre, my biggest concern was becoming isolated from family, friends, and life in general.

My first impressions of Wavefront Centre were very positive; the place was clean, clear, organized, modern, and helpful. Since getting hearing aids, I wouldn’t be without them. I put them on first thing in the morning and take them off last thing at night—they make a huge difference in my hearing and, therefore, my entire life.

To anybody concerned about their hearing and considering a visit, I’d say, “Go for it!” The team is knowledgeable, responsive to your needs, answers all your questions, and recognizes your unique situation.

- Jill S.

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Immediately upon visiting Wavefront, I felt relief!

I first realized I might have a hearing challenge when I found myself asking “pardon me?” too often and had to concentrate hard on hearing people. Before contacting Wavefront Centre, I had no fears but was looking for a better experience after I had previously visited a private audiologist nearby.

The technologist there conducted the tests, and then I met with the audiologist, who gave me dire news and immediately started selling me products, making me feel railroaded. At Wavefront Centre, I wanted an honest opinion and was willing to pay for testing to ensure I received it.

Immediately upon visiting Wavefront, I felt relief! I was confident that the audiologist testing me would provide a trustworthy opinion because Wavefront Centre’s audiologists do not have sales goals or directives to push specific products; they are focused on serving the deaf and hard of hearing community, not profit.

I enjoy my hearing aids so much that I wear them shortly after waking up and only take them off at night, and I’m comfortable admitting to people that I wear them. If someone is concerned about their hearing and considering a visit to Wavefront Centre, I would tell them that it is the best option for obtaining honest opinions and being matched with hearing aids tailored to their specific condition.

- Pamela B.

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You'll be so glad you did this for yourself.

I have known all my life that I had hearing challenges, and I got my first pair of aids 30 years ago. I realized I needed new ones and found Wavefront Centre; it’s great that there are resources there to help people who need financial assistance.

My first impression was that everyone was very understanding; they listened, informed me, and greeted me with a smile.

I now hear so much better at home and work, which is very important. Hearing the nuances of nature is another wonderful change. To anyone concerned about their hearing, I would advise you to get a hearing test and see what’s right for you. You’ll be so glad you did this for yourself.

- Cindy B.

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Hearing aids have improved the quality of my life.

I realized I was struggling with my hearing when I was teaching a class and could no longer hear the students in the back. I had several concerns before seeking care for my hearing, including the extent of improvement in my hearing, the appearance of the hearing aids, and the cost involved.

Upon visiting the centre, the staff was friendly and very helpful with answering my questions. Once I started using hearing aids, my life changed significantly as I could fully participate in conversations and hear all my students. They have proven especially beneficial in busy environments like restaurants, parties, and family gatherings. I would tell anyone concerned about their hearing and considering a visit that hearing aids have substantially improved the quality of my life.

- Heidi F

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My tinnitus doesn’t bother me nearly as much.

My tinnitus was incredibly bothersome, and when I heard that hearing aids could help, I didn’t really think they would do much—until I started using them. Wavefront Centre was incredibly knowledgeable about hearing aids and tinnitus, which impressed me, and I felt relieved of my concerns about the cost and whether I needed hearing aids at all.

Since wearing my hearing aids, I can hear much more clearly and my tinnitus doesn’t bother me nearly as much. For anyone concerned about their hearing and considering a visit, I would say they should book an appointment and try it; they may be surprised at how much it helps them. 

- Tom T.

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I’m confident the people working know their stuff. Right on!

I first realized I had a hearing challenge during a mandatory check for a future employer. Before reaching out to Wavefront Centre, I had no preconceived fears or concerns, since my grandfather wears hearing aids himself.

My first impression was, “Holy ****, this is high-end—I’m confident the dude or gal working knows their stuff. Right on!”

Although I don’t wear hearing aids myself, I can relate through my grandfather’s experience; it’s a bit frustrating having to re-emphasize something that was conveyed with enthusiasm.

To anyone concerned about their hearing and considering a visit, I would tell them that the team is kind, easy-going, and super friendly— once you make it through the “mission impossible entrance.”

Don’t worry! Just take the elevator, and someone will be willing to help once you arrive.

- Joseph J.

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It wasn't a straightforward path, but they got me there.

I first noticed I might have a hearing challenge in my early twenties, but my hearing tests back then were fine. It wasn’t until my early fifties that I began having problems understanding people, which eventually led me to get hearing aids. Initially, I had no preconceived fears before contacting Wavefront Centre, largely because I had already been to three other hearing centres over the years.

These centres would always improve my hearing somewhat, but they struggled to understand that I needed more than just better hearing— I needed comprehension in conversations.

Wavefront Centre is different from the others. While other centers would endlessly adjust my hearing aids, Wavefront was truly dedicated to helping me understand people. It wasn’t a straightforward path, but they got me there.

Wearing hearing aids has been life-changing for me. They have allowed me to continue working in a demanding managerial position and maintain a somewhat normal social life thanks to the aids and various microphone options.

To anyone concerned about their hearing and considering visiting Wavefront Centre, I would wholeheartedly recommend it. I’m confident they would find a way to meet anyone’s needs.

I always advocate for people to get their hearing tested and share my positive experience with Wavefront Centre. Many don’t realize how much their lives can be impacted by poor hearing.

- Ron D.

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Do it! You won’t regret it, it’s life changing.

When I first realized I had a hearing challenge, I felt isolated, embarrassed, and unable to hear everything, which made me feel like I was missing out on understanding what others were saying. Despite knowing I already had some hearing loss, I didn’t have any fears or concerns before contacting Wavefront Centre because my neurologist recommended the clinic, and I trusted her input.

Wavefront Centre’s team were great and made me feel at ease while offering a solution to my hearing loss. Since getting hearing aids, I can hear better, I no longer feel isolated, and can participate more in conversations.

For anyone concerned about their hearing and considering a visit, I would emphatically tell them to do it! You won’t regret it, it’s life changing.

- Khusrau B.

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Visit as soon as possible – it will improve your life!

As volume kept increasing on my car radio, TV, and after sitting in front of five trumpet players in my jazz orchestra for fifteen years, I knew it was time to seek help for my hearing.

Having known Goska from years prior, I had no fears when I contacted Wavefront Centre. My first impression was that the clinic was modern, well-equipped, with a friendly staff.

Wearing hearing aids has been a game-changer for me: my musicianship and intonation improved, I listen to recordings with the ears of a teenager, hear birds more clearly, and can lower the radio and television volumes— plus, the devices connect via Bluetooth. I’m now at ease in noisy restaurants, and most importantly, my wife appreciates my ability to listen to her and everything else at a low volume.

If you’re concerned about your hearing, my advice is to visit as soon as possible— it will improve your life!

- Marc L.

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I have continued to be impressed by the skill and professionalism of the audiologists and others I've worked with.

My hearing gradually worsened, and I had to ask people to repeat themselves constantly. I recognized that I was missing certain things, so I brought up my concerns to my GP, who referred me to Wavefront Centre.

Over the past 25 years, I have continued to be impressed by the skill and professionalism of the audiologists and others I’ve worked with. I was amazed by the numerous programs and resources available. My hearing aids have become essential, as over time, my hearing has deteriorated to the point where I struggle to understand people and the radio without them.

To anyone concerned about their hearing and considering a visit, I encourage you to get in touch with the Wavefront Centre. I’ve recommended it to friends and acquaintances over the years, and they have always been very impressed and grateful for the recommendation.

- Ron P.

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It will change your life for the better.

I first realized something was wrong with my hearing when people frequently told me, “I don’t think you heard that right,” or asked, “Are you paying attention?” Initially, I was in denial, but I slowly came to accept that it was my hearing.

Wavefront Centre was very friendly, helpful, and accommodating. Since wearing hearing aids, life has drastically improved for me; without them, I am profoundly deaf, but with them, I can re-engage in interactions with others and enjoy music and the sounds of nature.

To anyone concerned about their hearing and considering a visit, I would say, “Just do it. It will change your life for the better.”

- John V.

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You have made the right choice by going to Wavefront.

I remember I was in a group setting and had a great deal of difficulty hearing most of the members of the group; I felt very out of it, and isolated from my friends, as I couldn’t figure out what was going on. I knew at that point that I needed hearing aids, so I contacted Wavefront Centre, and when I arrived for my first appointment, everyone was so friendly and kind!

Since wearing hearing aids, I’ve gained confidence knowing I won’t have to struggle to hear people in restaurant settings or elsewhere. If you’re concerned about your hearing and considering visiting Wavefront Centre, you’ve made the right choice.

- Joan T.

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It truly makes me feel normal again.

I first realized something was up with my ears when I couldn’t hear what my grandchildren were saying.

I realized I couldn’t hear what my grandchildren were saying, and knew I needed to get my hearing checked out. I eagerly contacted Wavefront Centre, looking forward to being able to hear better, and the staff were incredibly professional and smart.

Now that I wear hearing aids, I’m so happy that most of the time, I can hear others who are speaking to me. To anyone concerned about their hearing and considering a visit, I’d say it’s a relief not to continually ask people, especially grandchildren, to repeat themselves or to speak up. It truly makes me feel normal again.

- Sharon P.

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I didn’t realize how much I was missing!

I first realized I had a hearing challenge when friends insisted that I needed hearing aids, as I didn’t realize my hearing was as bad as it actually was. My experience with Wavefront Centre was incredibly positive, and they walked me through my hearing aid fitting patiently and professionally.

My hearing aids have been life changing, and the positive impact on my life is incredible. I didn’t realize how much I was missing! To anyone concerned about their hearing and considering a visit, I would advise making an appointment as soon as possible.

- Stephanie B.

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We all deserve the ability to hear.

I first realized I had a hearing challenge when my coworkers frequently told me, “You need to get your hearing checked,” as I constantly asked them to repeat themselves. Initially, I thought the issue was with them, but the results of my first hearing test shocked and upset me, revealing the severity of my hearing loss. I realized it’s almost impossible to detect gradual hearing loss without any measurable reference other than my own perception.

Prior to contacting Wavefront Centre, my biggest fear was going completely deaf, especially knowing my mother had severe hearing loss and it’s quite often genetic. My fear was not about the clinic itself but rather, “How can I live with no hearing?” considering my career in music, broadcasting, and teaching, all of which rely heavily on hearing.

Hearing aids have profoundly impacted my life, giving me hope and allowing me to communicate again. I had become socially isolated, reading lips and worrying about upsetting others, and I even became depressed about my future. While my hearing loss came with vertigo and tinnitus, making recovery challenging, even some hearing has brought me back to the world.

Thanks to modern technology, I no longer need subtitles for movies, as I can stream audio directly to the aids, which is a big deal to me. Sharing my journey and experiences has been crucial in educating about hearing loss. Even 22 years after my diagnosis, I still get anxious before a hearing test, fearing my condition might worsen. Nonetheless, I have become stronger by adapting to my hearing challenges.

To anyone concerned about their hearing and considering visiting Wavefront Centre, I advocate for embracing hearing loss and seeking out services and aids for a better life. Just recently, I shared my story with my class, inspiring a student with similar challenges. It’s vital not to suffer in silence, as everyone deserves to hear. People have been very kind regarding my hearing aids. The longer you wait, the more you miss. We all deserve the ability to hear! 

- Gregory R.

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I can’t live without my hearing aids!

I first realized I was dealing with a hearing challenge when I found myself frequently asking people to repeat what they said. I was a little nervous to contact Wavefront Centre, as I wondered whether they were truly a healthcare service provider, or if they were focused on selling.

Thankfully, my first impression was very positive, especially thanks to their service and maintenance features to help keep my hearing aids in good shape
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Now that I wear hearing aids, I can’t live without them!

If you’re concerned about your hearing and considering a visit, I would say Wavefront Centre treats hearing healthcare just as an optometrist treats eye care, providing a comprehensive service.

- Warren M.

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Wavefront Centre is highly professional, committed, and caring.

Reflecting on my partner’s experience, I first realized something was up with his ears when he could hardly hear anymore. Wavefront Centre played a pivotal role in addressing his hearing challenge by providing him with a hearing aid. They were not only caring and professional but genuinely committed to improving his situation. I had only heard good things about Wavefront, and my first impression was that the team was really comfortable to be around and genuinely dedicated to helping.

The hearing aids had a substantial impact, with even the partner mics making a significant difference. Following his passing, I decided to donate the equipment back for someone else to benefit from. To anyone concerned about their hearing and considering a visit, I would say that Wavefront Centre is highly professional, committed, and caring— I highly recommend going there.

- Janis C.

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I felt confident that I was in good hands.

I first realized I might have a hearing challenge when I found myself withdrawing from conversations, particularly within groups at meetings and in settings like restaurants. The difficulty I had in these environments led to a growing sense of social alienation. At first, I didn’t associate this with a hearing issue, but eventually, it became apparent when I struggled to hear some of my softer-spoken family members, leading to frustrations on both sides.

I was familiar with Wavefront Centre’s excellent advocacy for the deaf and hard-of-hearing community, but I did feel apprehensive about how I would be perceived by others, especially younger friends in sports, if I wore hearing aids. My first impressions of Wavefront Centre were very positive, marked by a sense of impeccable professionalism, expertise, and sensitivity to client needs. I immediately liked and trusted all the staff, feeling confident that I was in good hands.

My life has drastically improved since getting hearing aids; I’m more socially engaged and can enjoy conversations even in noisy atmospheres like busy restaurants. A significant moment of joy for me was regaining the simple pleasure of hearing birdsong in my backyard, a sound I had entirely forgotten.

For anyone concerned about their hearing and considering a visit, I would strongly recommend Wavefront Centre. You won’t be disappointed. Their thorough and informative testing process conducted by highly qualified professionals ensures that they guide you based on your actual needs without any pressure. 

- Anonymous

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I wholeheartedly recommend making an appointment— they’re great!

I first realized I had a hearing challenge at breakfast with my cousins, the day after my dad’s celebration of life. At 65, I noticed I couldn’t hear everyone at the table, prompting me to get my hearing tested the very next day. Now, at 82, I can honestly say that opting for hearing aids has greatly improved my life.

Although I was initially worried, I knew I had to ensure I could hear properly. Wavefront Centre immediately made me feel welcome— everyone was so nice, helpful, and they made sure to look at me when speaking. Now, I can’t manage without my hearing aids.

If you’re concerned about your hearing, I wholeheartedly recommend making an appointment—they’re great!

- Sydney P.

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I first realized something was up with my hearing when I was looking after my grandchildren and had to keep asking them to repeat what they were saying. I was hesitant to seek out care for my hearing loss, as I felt a bit worried about what I would find out, but my experience with Wavefront Centre was very easy and smooth.

Now that I have hearing aids, I’m mostly able to hear what my grandchildren say, although I still have some difficulties, it’s much better with the aids. If someone is concerned about their hearing and considering visiting, I would encourage them to do it.

- Lidia

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Wavefront Centre is a state-of-the-art facility, and my experience with everyone there has been excellent and very professional.

I first realized there might be a challenge with my hearing when I frequently found myself asking, “What was that you said?” My wife suggested I get my hearing checked, and she was right.

I had no preconceived fears or concerns when contacting Wavefront Centre; I simply wanted to know if there was a problem and how to improve my hearing. If hearing aids were necessary, I was okay with that, and indeed, they were required.

Immediately after visiting Wavefront, I felt more in tune with the conversations around me and with the people I was speaking to or engaging with. Since wearing hearing aids, I’ve been able to continue working effectively and participate in meetings and conversations with friends or while out for dinner.

To anyone concerned about their hearing and considering a visit, it wouldn’t hurt to get it checked. It could greatly enhance your life, both at work and socially. Wavefront Centre is a state-of-the-art facility, and my experience with everyone there has been excellent and very professional.

- Michael P.

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If you’re concerned about your hearing, I would say go for it and get your hearing tested.

I realized I had a hearing challenge over a period of years when I started having trouble understanding people, especially in crowded areas. It was also pointed out to me by family and friends, who often had to repeat things. Because of this and negative reviews from friends about hearing aids, it took me ten years to seek help.

When I finally reached out to Wavefront Centre, I was met with great people and was very happy with my decision. While hearing aids are wonderful, they are not a solution for all situations. If you’re concerned about your hearing, I would say go for it and get your hearing tested.”

- Marcel L.

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Forget your fears and pride, visit Wavefront!

I first realized I had a hearing challenge when I couldn’t understand people whispering to me and I struggled to hear someone speaking behind me in the car. Before contacting Wavefront Centre, I didn’t have any fears or concerns; rather, I was frustrated with a previous audiologist who didn’t understand my needs. My first impression of Wavefront Centre was extremely positive.

Although I can’t hear everything, hearing aids have significantly improved my day-to-day life depending on the circumstances. To anyone worried about their hearing, I would say, “Forget your fears and pride, visit Wavefront!”

- Jonine R.

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Wavefront is expert in what they do.

The moment I first realized I had a hearing challenge was when I found it difficult to hear people talk in semi-noisy environments, like a cafe or restaurant. Before reaching out to Wavefront Centre, I was concerned that the ringing in my ears might increase over time, especially after noticing an increase following a dance party.

The centre’s new building and professional appearance appealed to me, especially with its central location, and my experience there was incredibly positive.

For anyone concerned about their hearing and considering a visit, I would say that Wavefront Centre is expert in what they do.

- Mike

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Don't hesitate, you will be happy with their service.

I first realized I might have a hearing challenge when others suggested that I might need hearing aids. Initially, I had no preconceived fears or concerns about seeking help because Wavefront Centre came highly recommended by someone already using hearing aids, and I’m so glad they did.

The staff at Wavefront Centre were very professional and made me feel comfortable about my need for hearing aids. Unlike other hearing aid stores, there was no pressure to buy. I’ve been so happy with my decision to get hearing aids; now, I can attend gatherings and hear everything clearly. For anyone concerned about their hearing and considering visiting, don’t hesitate, you will be happy with their service.

- Lynda C.

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They allowed me to choose what was best for my hearing needs.

I found it increasingly difficult to hear my husband and struggled with understanding people who didn’t enunciate clearly, spoke quickly, or had a heavy accent. I knew I needed to get my hearing checked out.

Before contacting Wavefront Centre, I had no preconceived fears or concerns, as they came highly recommended by a trusted audiologist friend from Saint Paul’s hospital. Upon my first visit, which took place during COVID, I was impressed by my audiologist Charles’s friendly demeanour; he answered all of my questions during a comprehensive audiology assessment, which took place in a private, well-equipped office, leaving me confident and reassured by his skills.

I have been wearing bilateral hearing aids for five years now, and they have significantly improved my hearing ability. Subsequent visits have allowed me to appreciate the ease with which the hearing aids can be adjusted via computer. I enjoy being able to choose different functions from my phone, whether I’m at the symphony or dining with friends. I also particularly like the adapter that connects to our TV monitor, allowing me to keep the TV volume low while still hearing clearly with my hearing aids, without disturbing my partner in bed at night.

For anyone concerned about their hearing and considering a visit to Wavefront Centre, I would urge them not to hesitate. The professional, courteous staff responds promptly to requests and questions. I appreciated that Charles offered several levels of hearing aids without receiving commissions, allowing me to choose what was best for my needs.

- Carolyn K.

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Wavefront Centre is set up to support you in understanding hearing loss and exploring your options to make your hearing more accessible.

I initially believed I had an ear infection, and thought I would get better. However, when I ended up feeling dizzy, vomiting, and visiting the ER, I realized the truth— the tuning fork test confirmed that I lost all hearing out of my right ear.

My biggest concern during this time was adjusting to the reality of being deaf, and I didn’t initially think I needed hearing aids—I remember crying for the loss of my hearing.

My first impression of Wavefront Centre was that the building was very old with rooms spread out all over, but the people there were incredibly kind, helpful, and caring. The clinic also came highly recommended.

Now that I wear hearing aids, they have significantly helped with my tinnitus and in managing everyday activities. To anyone concerned about their hearing and considering a visit, Wavefront Centre is set up to support you in understanding hearing loss and exploring your options to make your hearing more accessible.

- Sharon

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The team was so reassuring, and I felt confident due to the kindness and patience of the personnel.

The moment I realized something was up with my ears was when a coworker pointed out the phone was ringing, and although I was close to it, I didn’t hear it. I was worried because I needed to understand what was happening with my ears, especially since I had suffered a lot of sore throats and inner ear itches since childhood. The diagnosis revealed I was losing my hearing capabilities, which concerned me greatly.

Coming from Mexico, I had been warned by audiologists there about my low hearing levels deteriorating over the years, with the fearful possibility of becoming completely deaf. Fortunately, after more than two years in my current condition, I can still hear and recognize words, allowing me to listen to my family and continue working.

Wavefront Centre was so reassuring, and I felt confident due to the kindness and patience of the personnel. My audiologist provided immense support, which further eased my concerns.

Wearing hearing aids has positively impacted my life, enabling me to listen to my family, interact with people, and work effectively. To anyone concerned about their hearing, I would be happy to recommend Wavefront Centre to address and follow up on their hearing concerns.

- Jorge A.

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Having experienced ear troubles since childhood, hearing challenges have been part of my life for many years. Visits to specialists over time led to the realization that hearing aids were necessary due to diminishing hearing.

Upon my first visit to Wavefront Centre, I was impressed by how caring and thorough everyone was. While hearing aids have overall improved my hearing, my ability remains impaired due to the nature of my childhood damage. To anyone who is concerned about their hearing and considering visiting Wavefront Centre, I would say, “Go for it.”

- Ken B.

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I can follow conversations much better and listen to the radio and television at lower volumes.

My hearing challenge was a gradual process; when I found myself straining more often to follow conversations, I knew I needed to get it checked out.

Before reaching out to Wavefront Centre, I had concerns about whether my hearing loss was severe enough to require hearing aids and was also a bit worried about their effect on my appearance. However, at my first visit, I was impressed by how professional and thorough everyone was.

Since wearing hearing aids, I can follow conversations much better and listen to the radio and television at lower volumes. For anyone concerned about their hearing and considering a visit to Wavefront Centre, I truly believe it’s worthwhile to get tested so you can understand the severity of your hearing loss and evaluate your options based on your personal situation.

- Peter H.

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Do it! You won’t be sorry!!

As a teacher of young children, I often found myself asking, “Pardon me?” continuously. I also noticed that I would only use one ear to listen during phone calls and couldn’t hear with the other ear. It was quite a surprise!

Reflecting on my father’s experience with hearing aids, I had some fears before contacting Wavefront Centre; I remembered how he struggled with ambient sounds and discomfort, how he didn’t like the bulky appearance, and the hassle of changing tiny batteries, which I was keen to avoid. However, Wavefront Centre showed kindness and compassion and even helped me with financial concerns by helping me apply for a government subsidy that they believed I qualified for.
 
Wearing hearing aids has significantly improved my life— I can hear well and rarely need to say “pardon me?” anymore!

While ambient noise can still be challenging in loud, crowded environments, the hearing aids are quite comfortable and almost invisible. One of my favourite features is the Bluetooth capability, which allows me to stream music and phone calls directly through my hearing aids, and I’m particularly fond of the battery charger.

The ongoing service at Wavefront has been excellent. For anyone concerned about their hearing and considering a visit, do it! You won’t be sorry!

- Suzy B.

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Hearing aids have been transformative, enabling me to live a full life.

I first recognized a change in my hearing in my early twenties when the quality of speech sounds started to alter for me.

I was already familiar with Wavefront Centre’s strong reputation from my work as a teacher for the Deaf, so I carried no preconceived fears or concerns before reaching out.

My first impressions of the Wavefront Centre were very positive. While I had gone to other hearing aid providers in the past and found myself wanting, here my needs were addressed by audiologists with master’s degrees, which gave me confidence in their professional background. Their thorough approach to matching hearing aids and assistive devices to my specific requirements truly set them apart.

Now, with moderate to severe loss (70dB), hearing aids and other assistive devices have been transformative, enabling me to live a full life. For those concerned about their hearing and considering a visit, I almost exclusively recommend Wavefront for their exceptional service.

- Douglas M.

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“It doesn’t hurt to find out whether or not you have hearing loss.”

I first became suspicious that I had a hearing challenge when I couldn’t hear my grandchildren or my son well enough, and found myself constantly asking them to repeat themselves.

Before contacting Wavefront Centre, I was worried that hearing aids would be too big and noticeable.
However, my first impression was very positive, especially since the building was easily accessible for my power chair.

Since wearing hearing aids, my life has improved significantly—I no longer have to ask, “What was that?” and I can clearly hear my grandkids and son.

For anyone concerned about their hearing, I would suggest that it doesn’t hurt to find out whether you have hearing loss.

- Lindsay U.

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I was confident that Wavefront Centre was the best place to go.

I first realized I had a hearing challenge when I found myself unable to understand and participate in discussions during gatherings. I did some research about hearing loss and how to address it and was confident that Wavefront Centre was the best place to go. I initially visited the clinic on West 7th, and the service was very good.

Since getting hearing aids, I can hear well and communicate effectively in all surroundings, which has greatly improved my life. For anyone concerned about their hearing and considering a visit, I would highlight that Wavefront Centre is a government-funded facility, not tied to one brand, and staffed with young audiologists who are well-informed about new technology.

- Fidali M.

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Go and see what they can do for you.

I first realized I might have a hearing challenge a few years ago. Initially, I had some concerns about seeking help at Wavefront Centre since I had just moved from Ontario where I was used to another hearing place. However, everyone was very friendly and helpful at Wavefront, and I’m glad I came.

Now that I wear hearing aids, I can certainly hear better. To anyone worried about their hearing and considering a visit, I would say to go and see what they can do for you.

- Gail M.

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Wearing hearing aids has significantly improved my life.

When I started struggling to hear the TV, I knew I was dealing with hearing loss issues, but I was concerned about the cost of hearing aids after getting expensive quotes from local providers.

Wavefront Centre was excellent because they offered hearing aids that cost less than what my local providers quoted. Wearing hearing aids has significantly improved my life— I can hear the TV again now.

If you’re worried about your hearing and considering a visit to Wavefront Centre, I would say, “Go for it!”

- Jacques H.

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Don't wait— you won't regret it!

I realized I had a hearing problem when I continuously had to ask people to repeat themselves or when I found myself responding inappropriately because I hadn’t heard what was said.

Before contacting Wavefront Centre, I had no preconceived fears or concerns because they came highly recommended by a respected colleague. The clinic is simply awesome, and I’ve since recommended Wavefront to numerous others!

Wearing hearing aids has significantly impacted my life; they enable me to perform my job responsibilities and support myself, and they allow me to participate fully in conversations again. For anyone concerned about their hearing and considering a visit, don’t wait— you won’t regret it!

- Kim M.

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Do it! It's a great company with great staff.

A few years ago, I first realized that I might have a hearing challenge, and my biggest concern was the price of hearing aids. I wasn’t worried when I sought out care; I knew my ears needed help, even if hearing aids were pricey. My first impression was very positive as the ladies at the reception area were very friendly.

Since wearing hearing aids, I can now be involved in conversations. To anyone concerned about their hearing and considering a visit, do it, it’s a great company with great staff.

- Jeannette B.

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My hearing aids allow me to hear what's happening around me, making communication easier, especially in smaller groups.

I first realized something was up with my hearing when I was constantly saying ‘Excuse me?’ or ‘I’m sorry’, essentially needing people to repeat themselves. I did a lot of research to find reliable and skilled places, and Wavefront Centre was very, very professional from my first appointment.

I now wear hearing aids every day, and it’s amazing how most people don’t even realize I have them. They allow me to hear what’s happening around me, making communication easier, especially in smaller groups.

I advise making an appointment to have it tested. It’s a thorough test, and they won’t push hearing aids on you if your hearing checks out.

- Bonnie A.

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Wearing hearing aids has totally changed my life.

Around twenty years ago, I first realized I had a hearing challenge, but didn’t do anything about it initially.

I was skeptical about how Wavefront Centre could supply hearing aids for such a low price point, but I was blown away by their expertise; the centre was clean and very professional!

Wearing hearing aids has totally changed my life. If someone is concerned about their hearing and considering a visit, I would recommend Wavefront Centre.

- Katarina H.

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I've had my hearing checked by other services, but none impressed me as much.

I noticed I couldn’t clearly hear parts of conversations with patients during my work as a family doctor, and when the subjects got very personal, it was uncomfortable to ask them to repeat themselves.

I knew I needed help with my hearing, and I expected that hearing aids would improve my ability to follow conversations, but I was concerned they might affect my enjoyment of music. I also worried about going through the examination and fitting process only to find I couldn’t get used to the hearing aids.

I found the staff at Wavefront Centre to be professional and friendly, and my audiologist was an excellent listener that clearly explained the nature of my issue and what I could expect in addressing it. Since wearing hearing aids, I’ve experienced a significant improvement in hearing overall. Although I am still adjusting to the presence of “new” sounds, which can sometimes be distracting, this is gradually getting better.

I would highly recommend Wavefront Centre to anyone concerned about their hearing. I’ve had my hearing checked by other services, but none impressed me as much. Other places seemed more interested in selling what they had, while Wavefront Centre’s audiologist genuinely cared about finding the best solution for me and was very helpful with follow-up appointments when any problems arose.

- Randall M.

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My life has returned to normal after getting hearing aids.

I can’t pinpoint the exact moment I realized I had a hearing challenge because it happened gradually over several years. I started noticing that I was missing a lot during public presentations and had difficulty hearing anyone with a soft-spoken voice.

My biggest concerns before contacting Wavefront Centre were about missing important information and constantly having to ask people to repeat themselves. However, I found that the staff there were well-equipped and knowledgeable.

My life has returned to normal after getting hearing aids. To anyone who is concerned about their hearing and considering a visit, I would suggest getting a hearing test and, if hearing aids are recommended, to get them.

- Harold L.

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I highly recommend visiting Wavefront Centre for testing—you'll likely be very glad you did.

I first realized I might have a hearing issue when social gatherings became challenging, and I noticed I was missing many conversations. Given that my mother, a Wavefront Centre client, used hearing aids, I suspected they might also be in my future. So, I decided to undergo testing, and soon enough, hearing aids became part of my life too.

Having gone with my mother to Wavefront for years, I had no significant fears or concerns about contacting them. Everyone was very kind and patient, and I especially appreciated my original audiologist and Henry, although neither are still with the centre anymore.

Since then, wearing hearing aids has greatly improved my life; I wear them every waking hour and often forget they are even there. They’re truly wonderful, and I feel fortunate to have them. To anyone worried about their hearing, I highly recommend visiting Wavefront Centre for testing—you’ll likely be very glad you did.

- Helen J.

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I first realized something was up with my ears when I couldn’t follow conversations or hear talks. This alarming realization made me want to act quickly because I had read about parts of the hearing apparatus and brain beginning to atrophy if not used. Before contacting Wavefront Centre, my biggest concern was becoming isolated from family, friends, and life in general.

My first impressions of Wavefront Centre were very positive; the place was clean, clear, organized, modern, and helpful. Since getting hearing aids, I wouldn’t be without them. I put them on first thing in the morning and take them off last thing at night—they make a huge difference in my hearing and, therefore, my entire life.

To anybody concerned about their hearing and considering a visit, I’d say, “Go for it!” The team is knowledgeable, responsive to your needs, answers all your questions, and recognizes your unique situation.

- Jill S.

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You won't regret it, and you'll have a big smile on your face if you do.

Realizing I had a hearing challenge was an experience that dates back quite some time—being left out of conversations and not hearing properly was difficult. When I finally decided to contact Wavefront Centre, my main concern was missing out on important things being said to me. Everyone at the centre was awesome— everyone was so kind and knowledgeable.

I can hear people and things much more clearly with my hearing aids, and it has genuinely made my life so much better. To anyone concerned about their hearing and considering a visit, just go for it! You won’t regret it, and you’ll have a big smile on your face if you do.

- Dennis N.

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Their staff can recommend steps to help you participate more fully in your daily life.

I first discovered my hearing loss around the age of 12. I’m now in my 30s, so I didn’t have any concerns before contacting Wavefront Centre—rather, I was excited to finally get a hearing aid after years of indecision!

My first impression of the centre was excellent; the office was clean and organized, and my audiologist, Hannah, established a great rapport with me right from the start. Wearing a hearing aid has beautifully impacted my life, improving my ability to hear everyday conversations with individuals and groups, so I no longer have to ask, “What?” only to be told, “Never mind,” which was disappointing and isolating.

I’m open about wearing a hearing aid, which has allowed for meaningful teachable moments with friends, family, and colleagues. As an added bonus, my Bluetooth-enabled hearing aid lets me conveniently pick up calls, participate in virtual meetings, and stream music without looking like I’m wearing AirPods.

To anyone concerned about their hearing, I highly recommend visiting the Wavefront Centre. Their knowledgeable, kind, and helpful staff can recommend steps to help you participate more fully in your daily life.

- Carli

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At 67 years old, I thought I was too young to have hearing trouble.

I first realized I might have a hearing challenge when my sister pointed out that I often asked her to repeat what she said. Initially, I thought the issue was with her not speaking clearly, but soon I noticed that I struggled to understand others as well.

At 67 years old, I thought I was too young to have hearing trouble.

Before contacting Wavefront Centre, my main concern was that I might need to wear hearing aids, which I feared would be very expensive. My first impression of the centre was excellent. Nina conducted the hearing test and took her time to explain every step of the procedure. She showed me the results and assured me that getting hearing aids wasn’t urgent, leaving the decision up to me. The other staff members were also very friendly, and I appreciated the convenient parking downstairs!

Now that I have been wearing the hearing aids for about five weeks, I’m mostly accustomed to them, though I still fiddle with getting them correctly in my ears and adjusting them via my cell phone.

Once, in a big, loud group, I had to take them out because I couldn’t make the necessary adjustments.
For anyone concerned about their hearing and considering visiting Wavefront Centre, I would strongly recommend it. It’s very worth paying for the first visit without feeling pressured to purchase expensive devices.

- Christina L.

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I hear better now than I ever have.

I first realized I had a hearing challenge when I was surprised to see my hearing deteriorating each year during my annual hearing test, despite how I already wore a cochlear implant. My biggest concern was the possibility of not being able to communicate with my wife and family.

I visited Wavefront Centre following a recommendation from the audiologist at St. Paul’s Hospital. I continued using a hearing aid in my right ear and needed a new one compatible with my hearing processor, and Wavefront Centre carries the Resound brand, which fits my needs.

The staff were incredibly helpful, and it was reassuring to see the receptionist in the hearing unit also wearing hearing aids. Audiologist Nina Perisic was very honest with me about what a new hearing aid could and couldn’t do; she explained it wouldn’t improve my right ear’s hearing but would be compatible with my sound processor to maintain sound balance.

I wear my hearing aid every day, and combined with my sound processor, I hear better now than I ever have. I particularly enjoy being able to stream telephone calls directly to the hearing aid.
I strongly recommend going in and talking to an audiologist. They will give honest answers to any questions.

- Wayne R.

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No more confusing potato with tomato!

I first realized I might have a hearing challenge way back in 1970 when a doctor I was working for pointed out that I needed to pay closer attention when people spoke to me.

I first encountered Wavefront Centre, then known as WID, in 2008. I still remember the old building on West 7th! I liked the relaxed efficiency, and everyone was friendly, just as they continue to be today.

Now that I wear hearing aids, I seldom mistake one word for another—no more confusing potato with tomato! People no longer remark that I’m not paying attention, although I have unfortunately lost total hearing in my right ear due to severe sensorineural loss and cannot hear as well as I did 3 to 5 years ago.
To anyone concerned about their hearing and considering a visit, I would say go for it! Get your hearing tested and try wearing hearing aids for a trial period. Listen to the TV or radio with your aids in and out and see if there’s a difference. 

- Elizabeth A.

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The audiologist was not only professional but also exuded compassion, leaving both my mother and me satisfied that we had chosen the right place.

Given my mother’s experience with severe hearing loss, I somewhat anticipated my own challenges as I aged and initially accepted it by getting a hearing aid. However, when my hearing aid malfunctioned, making me fully realize the severity of my hearing loss, I began exploring alternative hearing devices on the market. The realization was shocking, particularly because I needed hearing aids for my job.

While reaching out for help, I had mixed feelings. On one hand, I’d previously brought my mother to Wavefront Centre after a recommendation, and she received excellent care from their audiologist, which left me very impressed. My initial hearing aids, which were not prescribed by Wavefront and came with dome-shaped ear plugs, weren’t meeting my needs. I remembered my mother’s positive experience with custom ear canal impressions at Wavefront, I decided to seek a second opinion there.

My concern was heightened by my current aids malfunctioning again since I rely heavily on them for work, and I hoped the custom aids from Wavefront would improve my hearing reception. This situation felt like a potential career-changing event, causing me significant anxiety, as I understand the fears that accompany hearing loss, including social isolation and the disconnection from the outside world.

My first impressions of Wavefront Centre were overwhelmingly positive. The audiologist was not only professional but also exuded compassion, leaving both my mother and me satisfied that we had chosen the right place.

It’s not just a commercial enterprise; they offer income-generating options in support of free community programs, which speaks to their commitment to community well-being. For those concerned about their hearing and considering a visit, I wholeheartedly recommend Wavefront Centre.

- Garyen C.

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Since wearing hearing aids, my life has changed significantly.

I first realized I had a hearing challenge many years ago, and knew I needed to get it sorted out. Before contacting Wavefront Centre, I didn’t have any concerns aside from financial challenges.

The clinic was very welcoming, and the technical consultation was outstanding. Since wearing hearing aids, my life has changed significantly; I am no longer socially isolating myself and I love walking in nature and hearing birdsong again. If you’re concerned about your hearing, I highly recommend getting a consultation.

- Garry G.

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You’re in good hands.

I first realized that I might have a hearing challenge when conversations weren’t clear, and I struggled to engage in group settings. Fortunately, I had no preconceived concerns before contacting Wavefront Centre since it came highly recommended. My initial impression was positive, as I found the examination to be thorough, and the representative was able to answer all my questions.

Since I started wearing hearing aids, they have significantly changed my life for the better; I no longer feel disengaged during conversations, and I can clearly hear speakers at public events, which is invaluable.

For anyone concerned about their hearing and considering Wavefront Centre, I have to say you’ll be in good hands with their team.

- Richard S.

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See Wavefront Centre as soon as possible!

I first realized I might have a hearing challenge when I kept asking people to repeat what they said to me. Despite knowing I had a problem, I stalled on doing anything about my poor hearing.

I was thoroughly impressed that Vancouver had such a professional hearing loss clinic in Wavefront Centre. Since wearing hearing aids, I cannot believe the sounds I can now hear— it’s fantastic!

To anyone concerned about their hearing and considering a visit, I would share how much my hearing has improved and would strongly encourage them to see Wavefront Centre as soon as possible.

- Jack

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My enjoyment of music has improved significantly; hearing instruments and passages fully again is wonderful.

I first noticed I might have a hearing challenge when my family pointed out the loudness of the TV and radio, or when I found myself missing critical words in sentences. My biggest concern was not knowing if or how this issue might progress.

Before reaching out to Wavefront Centre, I had mostly technical concerns—specifically, about getting the lost frequencies right, how to pair hearing aids with other equipment, adapt to different environments, and the hassle of managing the small batteries. Upon my first visit, I found the team at Wavefront Centre to be very professional and friendly.

Since wearing hearing aids, I’ve experienced significant improvements, especially when it comes to conversation. Before, I often missed the critical words that make conversations meaningful, leading to incongruent responses that puzzled others. Now, I can hear these essential words and phrases clearly, and my enjoyment of music has improved significantly; hearing instruments and passages fully again is wonderful.

For anyone concerned about their hearing, I tell them to arrange a consultation. It can’t hurt and might improve your life.

- Frank H.

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Hearing aids have made me feel more confident navigating my world.

My partner is very soft-spoken; I grew tired of repeatedly asking for repetition, and knew I needed to get my hearing checked out.

My initial impression of the centre was mixed; the parking level was very difficult to navigate, but the excellent directional signing and the thoughtfully designed space, with strong colours and nice furnishings, enhanced the overall experience.

While I still have trouble hearing my husband, wearing hearing aids has made me feel more confident navigating my world. For anyone concerned about their hearing and considering a visit, I would highlight that Wavefront Centre is a non-profit with no sales pressure and clearly supported by the community, as evidenced by the well-integrated recognition plaque in the waiting room decor.

- Catherine M.

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You should have no concerns at all.

Hearing loss crept up on me about three years ago. Despite recognizing it, I postponed getting hearing aids for about two years simply due to procrastination. Before contacting Wavefront Centre, I had no preconceived fears or concerns because I received very good recommendations.

The centre was very professional with a well-equipped laboratory. Now that I wear hearing aids, I can hear quite well, which has positively impacted my life. To anyone concerned about their hearing and considering a visit, I would say that the exam does not hurt, and they should have no concerns at all.

- Douglas Y.

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Hearing better has allowed me to do my job better and feel less personally isolated.

Years ago, I began to suspect that my hearing was impaired. It was confirmed after a follow-up for a perforated eardrum. At the time, I struggled with the question of who I could trust for my hearing care, and fortunately, Wavefront Centre came highly recommended, so I felt safe with them.

Everything and everyone at the clinic seemed both accessible and professional, with appointments made quickly and a welcoming staff. Since wearing hearing aids, it’s been amazing to be able to hear! It has allowed me to do my job better and feel less personally isolated. If you’re concerned about your hearing and considering visiting Wavefront Centre, I can’t recommend it enough— do it!

- Marta W.

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I can finally turn the TV down!

I distinctly remember the moment I realized something was wrong with my ears— during a fast-moving descent in a High Mountain Gondola, and when I got off, I noticed both ears were plugged. That was the start of my hearing loss journey!

Wavefront Centre came highly recommended by a wonderful Vestibular Audiologist, and the entire team was so caring and calm upon my first visit. Since wearing hearing aids, I no longer have to ask people to repeat themselves, and I can even turn the TV down! For anyone concerned about their hearing and considering a visit, I have to tell them to go for it!!

- Elsie S.

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I often find myself caught up in the moment when I hear things that I never heard before.

I have lived with a hearing impairment for most of my life, but the turning point that led me to seek help was when my daughter expressed her frustration about the TV being too loud, while I struggled to understand the dialogue. Wavefront Centre came highly recommended by a coworker who was already a satisfied client.

My first impression of the clinic was very positive; they came across as professional, genuinely seeking to help without pushing product sales.

Since getting hearing aids, my life has transformed. I hear sounds I never knew existed, and I often find myself caught up in amazement as I experience these newfound sounds for the first time.

For anyone worried about their hearing and considering a visit, I’d strongly suggest taking the first step and getting tested; understanding if there is a problem and learning about possible solutions can provide you with valuable options. 

- James C.

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Do it sooner than later.

I first realized there was something up with my hearing when my adult children pointed out that they could hear crickets, but I couldn’t; upon realizing this, I knew I needed to get my hearing checked out. While it took quite a while to get things underway, especially when it came to the fitting, my experience with Wavefront was very positive.

Adjusting to wearing hearing aids took me a long time— about three years— because I live on a remote island and didn’t feel the need to wear them all the time. It was an ENT specialist who finally convinced me that wearing them consistently was necessary, emphasizing the link between hearing and dementia and warning that I might eventually lose the ability to distinguish important sounds like the ocean. For anyone worried about their hearing and considering a visit to Wavefront Centre, do it sooner rather than later.

- Shirley R.

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Their longevity is a testament to the great work they do.

My family kept telling me I was missing a lot of our conversations, and I started noticing my struggle with hearing, especially with people who have soft voices. I was apprehensive about the idea of needing large hearing aids in both ears, but Wavefront Centre quickly put my fears at ease.

When I first visited the clinic, I was impressed with how the staff understood the importance of me not being left out of conversations. My audiologist was thorough, putting me through various tests that precisely rated my hearing and demonstrated what I was missing in my daily life and at work.

Now, wearing hearing aids has become a part of my daily routine; I put them in as soon as I wake up and use them all day long. If you’re concerned about your hearing, I recommend you make an appointment, get your hearing tested, and see what Wavefront Centre has to offer. Their longevity is a testament to the great work they do.

- Pete M.

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No more confusing potato with tomato!

I first realized I might have a hearing challenge way back in 1970 when a doctor I was working for pointed out that I needed to pay closer attention when people spoke to me.

I first encountered Wavefront Centre, then known as WID, in 2008. I still remember the old building on West 7th! I liked the relaxed efficiency, and everyone was friendly, just as they continue to be today.

Now that I wear hearing aids, I seldom mistake one word for another—no more confusing potato with tomato! People no longer remark that I’m not paying attention, although I have unfortunately lost total hearing in my right ear due to severe sensorineural loss and cannot hear as well as I did 3 to 5 years ago.

To anyone concerned about their hearing and considering a visit, I would say go for it! Get your hearing tested and try wearing hearing aids for a trial period. Listen to the TV or radio with your aids in and out and see if there’s a difference. 

- Elizabeth A.

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My life has been transformed; I now know what it's like to hear properly.

I first realized I had a hearing challenge when I started working in a bar; it became clear that I couldn’t hear properly while the band played. A few years later, in 1985, I moved to BC and needed new hearing aids, which led me to contact Wavefront Centre.

The service was so impressive that I have stuck with them ever since. It’s now almost 40 years later, and I still rely on their excellent service and highly recommend them. They are incredibly reliable, providing extra services with batteries and maintenance.

Before reaching out, I did have concerns about whether my hearing was deteriorating. My first impression of the Centre was overwhelmingly positive— excellent, excellent service and great audiologists. With the hearing aids, my life has been transformed; I now know what it’s like to hear properly. If anyone is concerned about their hearing and considering visiting, I would encourage them to do so, without hesitation.

- Jocelyn M.

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You will receive a good diagnosis, which you can use to make informed decisions for yourself.

I didn’t have a specific moment when I realized something was up with my ears or that I had a hearing challenge— it was simply not a concern for me. I was confident I would receive an unbiased hearing test. My first impression of Wavefront Centre was that they were careful and professional.

Since wearing hearing aids, music sounds much richer and it’s easier to make out speech in noisy environments. To anyone concerned about their hearing and considering a visit, I would say that you will receive a good diagnosis, which you can use to make informed decisions for yourself. 

- Arthur O.

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You’ll have a place to get all your questions answered here.

I knew I needed some help with my hearing, but I was concerned that hearing aids would feel awkward and uncomfortable to wear. These fears lingered as I considered contacting Wavefront Centre. However, my impressions were very positive right from the time I stepped into their beautiful building. Elly, the audiologist I dealt with, was very warm, knowledgeable, and reassuring.

Now that I have hearing aids, they have made crowded situations much easier for me, and I can hear many more birds on my walks than I did before. To anyone concerned about their hearing and considering a visit, I would say that hearing aids can really help, and you’ll have a place to get all your questions answered at Wavefront Centre.

- Barbara P.

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I encourage others to work closely with their audiologists to make necessary adjustments instead of simply abandoning their aids.

I realized I had a hearing challenge much later in life. As a child, frequent ear infections masked the issue, and I read lips to compensate without realizing there was a problem at all. It wasn’t until at 19 when I had a mastoidectomy in my right ear and at 24, while training to be an early childhood educator, I couldn’t hear the little voices, prompting me to buy my first hearing aid. That was when I discovered what I had been missing and became an advocate for hearing health.

Initially, my relief came from discovering that Wavefront Centre focused more on my hearing health than just selling hearing aids. Unlike other places with constant staff turnover, they ensured their hearing tests were conducted by professional audiologists, which gave me confidence in their recommendations.

Now, at 71, I wear aids in both ears to stay connected with my family, friends, and the buzz of life. Hearing aids require time and patience for your brain to adapt to new sounds, and I encourage others to work closely with their audiologists to make necessary adjustments instead of simply abandoning their aids.

I believe it’s important, as not wearing them might make others feel as though you’re uninterested in what they have to say.

I highly recommend visiting Wavefront Centre, a place I’ve trusted for years. They are professional, understand your issues, and genuinely care more about helping you than meeting a sales quota. 

- Lois F.

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A very professional experience, from the front office staff to the audiologists.

I first realized I had a hearing challenge at a young age; I went through a series of ear surgeries that began when I was six years old, and my last surgery was at the age of 19.

Initially, I had no preconceived fears or concerns before contacting Wavefront Centre; the entire experience was very professional, from the front office staff to the audiologists.

Wearing hearing aids has been crucial, and my family and coworkers dislike it when I don’t wear them. For anyone concerned about their hearing and considering a visit to Wavefront Centre, I would strongly encourage you to go— you won’t regret it.

- Jacqueline V.

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I feel so much happier.

I first realized something was up with my ears when my tinnitus started about 30-40 years ago. Since then, I have been slowly losing my hearing power. I had consulted a few doctors but received no help, primarily due to the high cost of hearing aids, which I couldn’t afford. However, I found Wavefront Centre on the internet, and I am really happy with what I’ve experienced. They are very, very nice people, and that is for sure!

Since I’ve started using hearing aids, I feel so much happier. I often tell people around me about Wavefront Centre because of the positive impact it has had on my life.

- Moon L.

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I have continued to be impressed by the skill and professionalism of the audiologists and others I've worked with.

My hearing gradually worsened, and I had to ask people to repeat themselves constantly. I recognized that I was missing certain things, so I brought up my concerns to my GP, who referred me to Wavefront Centre.

Over the past 25 years, I have continued to be impressed by the skill and professionalism of the audiologists and others I’ve worked with. I was amazed by the numerous programs and resources available. My hearing aids have become essential, as over time, my hearing has deteriorated to the point where I struggle to understand people and the radio without them.

To anyone concerned about their hearing and considering a visit, I encourage you to get in touch with the Wavefront Centre. I’ve recommended it to friends and acquaintances over the years, and they have always been very impressed and grateful for the recommendation.

- Ron P.

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I was thoroughly impressed.

I first realized I had a hearing challenge when I couldn’t hear anyone speaking to me from another room or if they were not directly in front of me. Despite this, I didn’t have any preconceived fears or concerns about seeking help because I knew a few people who were in the same situation as me.

I was thoroughly impressed with Wavefront Centre upon my first visit, and wholeheartedly recommend them. For anyone concerned about their hearing and contemplating a visit, I would suggest you visit the centre and meet with a professional who can explain the process in detail.

- Tara O.

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Stop thinking about it, just do it. Your life will change for the better!

I realized I might have a hearing challenge when I found myself not understanding conversations and getting frustrated because I was missing a lot. It was in the early ’90s when I went to Wavefront Centre, and I’m incredibly happy I made that decision.

My biggest concern before reaching out was the fear of not being able to hear, especially not hearing my child. My first impression of the clinic was overwhelmingly positive; I was so impressed by everything—they’re wonderful.

Hearing aids have had an amazing impact on my life; I truly feel my life would be lost without them. To anyone concerned about their hearing and considering a visit, stop thinking about it, just do it. Your life will change for the better!

- Kenneth S.

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I would advise you seek out their help sooner rather than later.

When I noticed the rain on the roof was louder in one ear than the other, I knew I needed to get my hearing checked out. I was concerned about transitioning from analogue hearing devices to digital and losing control of the programs, but my first visit to Wavefront Centre alleviated any worries immediately, as the entire team was incredibly friendly and professional.

Hearing aids have made a significant impact on my life— I am deaf without them. To anyone concerned about their hearing and considering a visit, I would advise doing it sooner rather than later.

- David J.

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I can hear everything that I couldn't before.

I first realized something was up with my ears about five years ago when I started having problems hearing people speak.

As it was my first time having a hearing test, I really didn’t know what to expect when I contacted Wavefront Centre, but I wasn’t concerned or fearful about going to get my hearing tested.

Since getting my hearing aids, my life has improved 100%— I can hear everything that I couldn’t before. If you’re concerned about your hearing and considering a visit, I would tell you to get a hearing test now.

- Alfred M.

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Do not hesitate— go to them first!

I first became aware of my hearing loss when I started to struggle hearing what my grandchildren were saying. I contacted Wavefront Centre in the hopes that they would help me alleviate my hearing loss concerns– and I was pleasantly surprised to find that the people there are more caring, honest, and thorough than other places I had tried.

Since wearing hearing aids, I can now hear crisp, clear sounds that I hadn’t heard for years. If you’re someone who is concerned about their hearing and considering visiting Wavefront Centre, do not hesitate— go to them first!

- Keith D.

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It’s so much easier to participate in conversations.

I first realized I might have a hearing challenge when I struggled to hear all words, especially if the speaker was soft-spoken.

Before contacting Wavefront Centre, I was concerned about the adequacy of testing and the cost of hearing aids. However, my first impression was incredibly positive, as the testing was incredibly detailed and the plan for hearing aids and their precise adjustment was easy to understand.

Since wearing hearing aids, it’s become so much easier to participate in conversations and fully hear what others are saying. If someone is concerned about their hearing and considering visiting, I would suggest getting a comprehensive test to know where you stand and then have options to continue in the best way for you. 

- Alexander F.

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Wavefront Centre prioritizes helping people over selling products.

When my wife noted that I was playing the TV very loud and I often asked her to repeat herself, as well as noticing difficulties hearing over the telephone, I knew I was dealing with hearing loss. I didn’t have any preconceived fears or concerns before contacting Wavefront Centre, as I was conscious of my family’s history of hearing problems.

Wavefront Centre showed genuine concern about helping me, rather than just selling hearing aids. While I hate having to wear hearing aids, I recognize their necessity in my life. To anyone who is concerned about their hearing and considering a visit, I would emphasize that Wavefront Centre prioritizes helping people over selling products, and it impressed me that during my first visit, they candidly informed me that they were no cheaper than any other place.

- Terry C.

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Do not go anywhere else!

The moment I first realized something was wrong with my ears was frightening. My hearing loss was sudden and severe, and the uncertainty of what caused it, what it meant, and how serious it was felt overwhelming. Before contacting Wavefront Centre, I had significant fears, particularly relating to the unknown, all of which were heightened by entering my seventies.

However, my first impression of the clinic was very positive. The friendly and welcoming reception left me very impressed, particularly with the knowledge and professionalism of staff like Goska, and I was relieved to find that the clinic was not linked to profit-making.

My life has improved enormously since wearing hearing aids; they have been instrumental in helping me manage my 24/7 tinnitus and sudden hearing loss, and I am very grateful for them. To anyone concerned about their hearing, Wavefront Centre has my 100% recommendation— do not go anywhere else!

- Jonathan L.

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Go for it!

When I noticed how often I was asking people to repeat themselves, I realized I had some level of hearing loss. I had no concerns with contacting Wavefront Centre— my brother was a previous client and had a good experience.

The team were friendly and professional, and wearing hearing aids has made me more comfortable with having hearing loss. For anyone concerned about their hearing and considering a visit, I would say, “Go for it.”

- William D.

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Not at all pushy and not trying to sell something unnecessary.

When I realized I had hearing loss, I knew my age was catching up to me. Hearing aids make people look old, unlike glasses, so I was a little concerned about that— but Wavefront Centre came highly recommended by my friends who were previous clients.

My first impressions were very positive; not at all pushy and not trying to sell something unnecessary.

Currently, I wear two types of hearing aids—Starkey ear inserts and the traditional Signia ones—and they have both impacted my life. For anyone concerned about their hearing and considering a visit, I’ve referred them to Wavefront Centre.

- Allan G.

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Don’t wait! You might not realize what you’re missing.

When I was in my early thirties, I noticed struggles with my hearing— I felt as though my body had betrayed me! Initially, I believed hearing loss was something that only happened to older people, and I was so resistant to the idea that I ignored it for a whole year after being told I was a candidate for hearing aids, even though I’d been monitoring my hearing with tests for about a year before.

I already had hearing aids by the time I contacted Wavefront Centre, so I knew that it was a truly comprehensive hearing centre: kind, patient, and knowledgeable— not just another hearing aid store. Now, I can’t imagine living without my hearing aids; they’re integral to my everyday functions like talking and phone use.

To anyone reading this that’s concerned about their hearing and considering a visit, I would say, don’t wait! Hearing loss can be gradual, and you might not realize what you’re missing. When I first got hearing aids, it took some time to adjust, almost as if parts of my brain were waking up, and it was exhausting. It’s not just about hearing, it’s also about keeping your brain functioning.

- Kelly P.

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Since wearing hearing aids, almost all areas of my life have improved.

The moment I first realized I had a hearing challenge was when I struggled to hear my wife speaking to me, and as I worked in the school system, the issue persisted with children’s voices. Although I was motivated to improve my hearing, being in my early 40s made me self-conscious about the idea of wearing hearing aids.

When I first visited Wavefront Centre, everyone was welcoming and helped ease my anxiety about the unfamiliar process of an audiology assessment. Since wearing hearing aids, almost all areas of my life have improved. I am more engaged in conversations, no longer needing to guess or ask for repetitions, and I can fully enjoy music, television, and phone calls thanks to Bluetooth connectivity.

I’ve recommended Wavefront Centre to friends and acquaintances because of their thorough assessments, convenient appointment access, and customer-centred approach that truly enhances quality of life through improved hearing.

- Larry A.

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My hearing aids are so discreet, my close friend didn’t even know I wore them... after two years!

About 10 years ago, I first realized I had a hearing problem. I initially sought help at a local hearing aid place, where I got my first hearing aids, but they were older technology and only provided limited benefit, so I didn’t continue using them. As my hearing deteriorated, I found myself frequently saying “what!?” to my partner.

Two years ago, my perspective changed when a good friend showed me her hearing aids from Wavefront Centre. Impressed by their modern functionality, I made an appointment there, and what a difference it made! The audiologist set up personalized settings that allowed me to adjust to various environments like restaurants and even the golf course.

Now, I wear my hearing aids every day, seldom needing to ask people to repeat themselves. Initially, I had concerns about the high-pitched sound my old hearing aids made when hugging someone and about how they’d look, but these new ones don’t make that noise. My hearing aids are so discreet, my close friend didn’t even know I wore them… after two years of knowing me!

The attention to my hearing needs at Wavefront Centre has been excellent. The personalized service by caring staff, along with the bright office space, made the experience comfortable. The audiologist took an interest in me and patiently addressed all my concerns without rushing.

With my new hearing aids, I feel much more confident in conversations. I now know that if I can’t hear someone, it’s because they’re not speaking loudly enough, and I don’t hesitate to ask them to speak up. Although I still struggle with accents and occasionally rely on subtitles for TV, I am overall comfortable with my hearing aids’ feel, look, and function. 

For anyone concerned about their hearing, make an appointment and talk to a Wavefront audiologist. There’s no pressure, and if hearing aids are recommended, you’ll receive personalized service. While they are an investment, they are definitely worth it.

- Fern F.

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Get your hearing tested!

My hearing was becoming a challenge through a gradual change over many years, and I started noticing there were certain sounds I could not hear. Before contacting Wavefront Centre, my main concern was the cost of hearing aids. However, my first impression of the clinic was that they were very professional and helpful.

Since wearing hearing aids, I can hear a lot more clearly now. If you’re concerned about your hearing and considering visiting Wavefront Centre, I would encourage you to get your hearing tested.

- Andy A.

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Hearing aids have truly been a lifesaver for me.

I always attributed my initial hearing loss to having an overactive brain. However, upon my first visit to Wavefront Centre, I realized that wasn’t the case. The team there were very helpful, offering accessible information through dedicated professionals.

Hearing aids have truly been a lifesaver for me. If anyone is concerned about their hearing and considering a visit, I would say that Wavefront Centre is the best place to go.

- Bettina v. W.

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I feel more connected to friends and family, which has made a significant difference in my life.

I first realized I might have a hearing challenge when my wife and daughter paused to listen to bird songs, and I couldn’t hear anything at all. This concerned me, and before contacting Wavefront Centre, I was a bit worried that I might lose all my hearing.

However, my first impression of the clinic was very positive; everyone was friendly and organized. Now that I wear hearing aids, I feel more connected to friends and family, which has made a significant difference in my life. For anyone who is concerned about their hearing and considering visiting, I would say they should come in to visit Wavefront Centre.

- Ted H.

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It’s definitely worth visiting Wavefront Centre.

Years ago, I first realized I might have a hearing challenge when I could not understand what was being said, even if the person was nearby. I had to sit close to the TV just to hear better. At that time, I had no awareness of hearing loss and thought it might just be in my blood since I had an uncle who could hardly hear.

Before contacting Wavefront Centre, my primary concern was the affordability of hearing aids, as I had previously visited two clinics where they were out of reach for me. Upon arriving at Wavefront Centre, I immediately felt a sense of peace and calmness in the atmosphere.

Now, wearing hearing aids, my struggles have been alleviated. Initially, it felt strange because you hear almost everything! With time, I’ve come to appreciate my surroundings, especially the sounds of nature. It’s a balance, as it’s not always paradise, but it’s certainly worth it.

For anyone concerned about their hearing, my advice is to go for it— it’s definitely worth visiting Wavefront Centre.

- Mariza D.

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Call and make an appointment— it will improve your life.

I first realized I had a hearing challenge as a teenager and young adult; I would be out with friends in group settings and noticed that everyone else could hear each other and converse, but I couldn’t catch what was being said. It made me feel different, like an outsider.

This challenge became more pronounced in work settings, especially when staff were asked to gather in the boardroom for announcements, and I couldn’t understand what was being communicated.

Initially, I had concerns about losing my hearing at a young age, and I honestly didn’t want to wear a hearing aid due to the stigma attached to it, as I heard that hearing aids were for old people.

However, when I reached out to Wavefront Centre, I was pleasantly surprised. The staff treated me with respect and were very helpful. My first impression was that they are professional, helpful, and courteous.

Now, wearing hearing aids has made it so much easier to navigate the hearing world and interact with people in all settings. For anyone concerned about their hearing and considering a visit, I would encourage them to call and make an appointment— it will improve your life.

- Fina L.

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You'll be so glad you did this for yourself.

I have known all my life that I had hearing challenges, and I got my first pair of aids 30 years ago. I realized I needed new ones and found Wavefront Centre; it’s great that there are resources there to help people who need financial assistance.

My first impression was that everyone was very understanding; they listened, informed me, and greeted me with a smile.

I now hear so much better at home and work, which is very important. Hearing the nuances of nature is another wonderful change. To anyone concerned about their hearing, I would advise you to get a hearing test and see what’s right for you. You’ll be so glad you did this for yourself.

- Cindy B.

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Wavefront offers a relaxed environment with genuine advice about my hearing needs.

When one of my adult children pointed out that I was asking her to repeat herself more frequently, I knew I had to address my hearing loss with a professional. My work life had given me a close-up view of the impact of hearing loss through a colleague who wore hearing aids that she complained about constantly. I observed the negative effects on her work and social life and knew I wanted to avoid that path, and I was keen to invest in better hearing aids.

When I stepped into Wavefront Centre for the first time, my impressions were different than expected; the reception area was large, spacious, and calm, and the receptionist was calm and helpful. Since starting to wear hearing aids, I’ve noticed a significant improvement in my life. I can hear the radio and television much better, as well as dialogue and music in movies, concerts, and at church. My communication with my adult children has also improved significantly. Without my aids, I’m uncomfortable with the silence or quiet.

To anyone concerned about their hearing and considering visiting Wavefront Centre, do it! Prior to being recommended to Wavefront, I went for a hearing test at a commercial outlet but was uncomfortable with their pressure tactics in purchasing hearing aids. Wavefront offered a much more relaxed environment with genuine advice about my hearing needs.

- Celia H.

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Now that I wear hearing aids, I feel like I’ve gained a superpower!

I was in my early 20s when I first realized I might have a hearing challenge— I thought I was too young for this. When I initially got a hearing aid, I hid it for years.

Before contacting Wavefront Centre, I didn’t really have any preconceived fears or concerns because a friend had informed me about the non-profit option, so I went straight to them. My first impressions were that the staff were so friendly and accommodating.

Now that I wear hearing aids, I feel like I’ve gained a superpower, granting me access to 60% of the world I didn’t realize I was missing. To anyone concerned about their hearing, I would say this transition can be tough, but Wavefront Centre is definitely the place to do it with.

- Andrea

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You are in the best hands with Wavefront Centre, and they will steadfastly support you.

I first realized that I had a hearing challenge in my late 20s; given the family genetics on my mother’s side, I anticipated it, but my biggest concern was the severity, as it varied among relatives. Unfortunately, my impairment became as severe as my mother’s, grandmother’s, and my uncle’s.

I didn’t have any preconceived fears before contacting a hearing centre because I had a good idea of what to expect from both my hearing loss and society, influenced by my mother’s experiences. My first interaction with a hearing clinic left me feeling underwhelmed due to the minimal information and options offered.

Moving to Vancouver and visiting the West 7th location of Wavefront Centre was a game-changer.
The abundance of information, devices, and support for the Deaf and Hard of Hearing community impressed me so much that I preferred traveling across the city for their assistance rather than using nearby services!

Hearing aids, which were once an occasional necessity for me, have become absolutely mandatory for understanding conversations and hearing sounds like birds and music. It’s a complex relationship because they sometimes cause discomfort with glasses and face masks, and there’s a temporary increase in deafness after taking them off. Despite these challenges, they are essential for me.

For anyone concerned about their hearing, there is no place better than Wavefront Centre. This is not just a business for them— they are genuinely committed to supporting the Deaf and Hard of Hearing community, offering unparalleled service and assistance.

I can’t recommend them highly enough; you are in the best hands with Wavefront Centre, and they will steadfastly support you.

- Len Z.

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I no longer worry about missing parts of conversations, and I can enjoy family dinners and outdoor activities with heightened awareness.

In high school, while sitting at the back of the classroom, I could see the teacher’s mouth move but heard no clear words. Looking back on that, I realized that I’d had hearing problems even before then. When I was in grade 2, I couldn’t hear a movie playing in class and cried out of confusion.

Later in grade 5, I was mistakenly placed in the ESL program because the teacher felt my English skills were lacking, but it was probably because I couldn’t hear well enough. It wasn’t until I was diagnosed with congenital hearing impairment at 16 or 17 that everything started making sense.

At that time, I was embarrassed to be different and worried about fitting in with a hearing impairment. My concerns also extended to whether my poor immigrant parents could afford hearing aids or how they might feel guilty for not noticing sooner.

Before contacting Wavefront Centre, I had several fears and concerns. Would people treat me weirdly for being young with a hearing impairment? Could I afford hearing aids? Would someone try to take advantage of me? These worries were eased after my first appointments at their old Kitsilano location. The space was cozy, the people were nice, and no one judged me when I needed financial assistance. They referred me to helpful programs instead.

My first audiologist at Wavefront Centre, Yinda, was amazing. As an active teenager, I wanted to fit in, and Yinda helped me by accommodating my hearing aid preferences. They patiently explained my hearing aids, accessories, the nature of my hearing loss, and how to effectively manage it.

Now, as a clinical pharmacist in a hospital, hearing aids are indispensable to my job. I consult with patients, allied health professionals, nurses, and physicians daily. Without hearing aids, I wouldn’t be able to work safely, which would put patients’ health and lives at risk. Outside of work, these aids have boosted my confidence. I no longer worry about missing parts of conversations, and I can enjoy family dinners and outdoor activities with heightened awareness.

For anyone concerned about their hearing and considering visiting Wavefront Centre, I would say they are inclusive, accommodating, and won’t take advantage of you, given that they are a nonprofit.

- Tara T.

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I have become a better conversationalist in many settings with hearing aids.

I first realized something was wrong with my hearing when I had trouble understanding voices with accents on TV and movies, struggled to hear my grandkids’ soft voices, and found it nearly impossible to hear my friends in noisy restaurants.

Knowing that my mother had hearing aids, I decided to get my hearing tested. I was worried about the cost, but I understood the value of hearing aids from my mother and husband, which made me believe they would be beneficial for me too.

When I first visited Wavefront Centre, I was impressed by the clean and quiet office, and my audiologist was both friendly and professional. It was hard to gauge my performance during the hearing test since I couldn’t tell what I was missing.

Now, with my green hearing aids – my favourite colour – I can understand accents better in person, on TV, and in movies. Although sometimes the sound can be too loud, I can adjust the volume on my hearing aids, which is especially useful during movies. While I enjoy hearing bird songs more clearly, it also means that traffic noise is louder.

To anyone concerned about their hearing, I would say that you can be a better conversationalist in many settings with hearing aids. Although they are expensive, a lot of free support accompanies the purchase, including follow-up appointments and replacements if lost or damaged.

- Gladys

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It will change your life for the better.

I first realized something was wrong with my hearing when people frequently told me, “I don’t think you heard that right,” or asked, “Are you paying attention?” Initially, I was in denial, but I slowly came to accept that it was my hearing.

Wavefront Centre was very friendly, helpful, and accommodating. Since wearing hearing aids, life has drastically improved for me; without them, I am profoundly deaf, but with them, I can re-engage in interactions with others and enjoy music and the sounds of nature.

To anyone concerned about their hearing and considering a visit, I would say, “Just do it. It will change your life for the better.”

- John V.

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Never be afraid to visit Wavefront Centre.

I was born hard of hearing, and didn’t realize the extent of my hearing challenge until I was fitted with a hearing aid— I was astonished by the sounds I had never heard before, like bird songs.

Having had a hearing aid since an early age, I approached Wavefront Centre with no preconceived fears or concerns, knowing that audiologists are there to help overcome hearing loss. My first impression of the clinic was one of admiration for their individual care, understanding, and meticulous attention to detail regarding one’s hearing loss.

Hearing aids have significantly impacted my life by allowing me to have engaging conversations and never miss a joke. More importantly, they help me stay aware of my surroundings, emphasizing sounds behind me. To anyone concerned about their hearing, never be afraid to visit Wavefront Centre. They’re there to assess your hearing with compassion and provide solutions.

- William C.

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With my new hearing aids of six months, I hear better now, with more clarity, than I have in years!

I first became aware of a hearing challenge in my early 50s during a social event when a friend, who was an audiologist, noticed I was struggling to follow the conversation. Initially, I was in denial about this assessment, and many years passed before I finally accepted the inevitable and was fitted with my first pair of hearing aids.

I wasn’t anxious to seek out help for my hearing— quite the contrary! I was inspired during a Speech Reading course at VCC by fellow students who shared how their lives were transformed by state-of-the-art technology and their experiences at Wavefront. From all accounts, I was confident that Wavefront Centre could help me.

The team at Wavefront was thorough and competent. I have worn hearing aids for more than two decades, but as my hearing deteriorated, I upgraded to the latest technology. It wasn’t always trouble-free, and I continued to struggle, which I believe has changed my life and, to some extent, my personality.

To anyone concerned about their hearing, I would say don’t wait! Hearing loss is a silent disability that separates us from people, but it doesn’t have to be that way. My experience with Wavefront Centre has been very positive. With my new hearing aids of six months, I hear better now, with more clarity, than I have in years!

- Barbara H.

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You can hear the birds again!

I first realized I had a hearing challenge when I noticed I couldn’t hear what people said unless I really focused on looking at them. Having worn hearing aids for about 12 years, I had visited different clinics in pursuit of perfecting my hearing and decided to try Wavefront Centre.

The team were very caring and professional. I appreciated being able to work with one person, rather than multiple staff as in my previous clinics. Hearing aids are essential for me since I am very hearing impaired; without them, I hear very poorly.

If you’re concerned about your hearing and considering a visit to Wavefront Centre, just do it. It will change your life. You can hear the birds again…

- Gisela H.

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They make a huge difference in how well you function and enjoy your environment.

I first realized something was wrong with my ears when my hearing loss began to interfere with my work in counselling clients— it was unavoidable that I needed hearing aids. I sought advice from a hearing-impaired teacher from the district, which led me to the facility now known as the Wavefront Centre.

I’ve relied on their excellent service for the last 25 years since my initial meeting with Grace, who was recommended by someone I highly respected. Grace and the entire Wavefront team was a breath of fresh air, as have been all the audiologists I’ve met since.

Now, I wear my hearing aids during all my waking hours because without them, I wouldn’t be able to function adequately and would drive everyone around me to distraction.

To anyone concerned about their hearing, I say: do not wait. Get an evaluation, and if hearing aids are necessary, get them. They make a huge difference in how well you function and enjoy your environment, and they are crucial to maintaining interactions with others in your life.

- John K.

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You're in a safe place, and they will 100% help you.

As a little girl, I remember wondering why I had to sit at the front of the class in school, though my parents never explained why. Learning was a struggle since I didn’t understand, and I now wish I had asked for help.

Contacting Wavefront Centre was easy, and the team were welcoming and understanding, assuring me that they were there to help. Although I currently wear hearing aids and they do help, I still sometimes struggle in loud environments or when someone is talking if I am trying to understand them. Being tone deaf, it takes time, but being kind to oneself is key.

For anyone concerned about their hearing and considering visiting the centre, I would say to try it— talk to someone there, share your fears and struggles. You’re in a safe place, and they will 100% help you.

- Rhonda B.

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Everyone was so friendly and professional.

About 10 or 12 years ago, I noticed something was up with my ears when I started missing the critical word in a sentence, leading to my loved ones feeling frustrated. I initially started with one hearing aid and eventually progressed to two. Wavefront Centre came highly recommended by my GP, and everyone was so friendly and professional.

While wearing hearing aids has been helpful, I do encounter some challenges in crowded venues like rooms or restaurants. To anyone concerned about their hearing and considering visiting Wavefront Centre, I would say you will receive an independent and objective diagnosis.

- Geoff B.

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I felt assured that people wouldn’t be impatient if I couldn’t hear them clearly.

I first realized something was up with my ears when I attributed my hearing challenge to ear wax, noticing a crinkly sound in my ear when I lay on one side. I would hear my ear pop when going up a hill and occasionally could clean a small lump of wax from my ear.

Before contacting Wavefront Centre, my only concern was that they might not be able to assist me. However, my first impression of the clinic was very positive—the atmosphere demonstrated a genuine concern to make clients comfortable with their hearing difficulties. I have worn hearing aids, and when wearing them, I felt assured that people wouldn’t be impatient if I couldn’t hear them clearly.

A friend was worried about their hearing, and I confidently encouraged them to make an appointment with the Centre. Even though they had an allergy to the plastic that goes in the ear, I knew that Wavefront Centre could still assist them.

- Dorothy P.

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I didn’t like being told that my hearing was getting worse, so I decided to do something about it.

When people started telling me I was going deaf, the only thing injured was my pride. I didn’t like being told that my hearing was getting worse from the people around me, so I decided to do something about it.

Before contacting Wavefront Centre, I was concerned about whether the hearing aids would be the best quality for my hearing loss. Thankfully, my first impression of the clinic was very positive; I found everyone there to be very professional.

Since wearing hearing aids, I no longer need to turn the TV volume up several notches. For anyone concerned about their hearing and considering a visit, I would say it’s a good decision.

- Ruth S.

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Wearing hearing aids has been life changing!

As time passed, I began to notice an impact on my hearing, especially in my work as a facilitator. My biggest concern before contacting Wavefront Centre was definitely the cost of hearing aids, but upon my first appointment, my worries were quickly alleviated. The staff was professional, empathetic, and thoughtful, and the woman I worked with asked insightful questions that helped me understand my experience better.

Wearing hearing aids has been life changing! I can participate in conversations without needing others to repeat themselves, which is terrific, and they have transformed my ability to facilitate groups— an area that my hearing loss had negatively impacted. Additionally, they have significantly improved my ability to function at home, especially when having conversations with my spouse.

To anyone worried about their hearing and considering a visit to Wavefront Centre, I’d say, “Go for it!” I’m very transparent about my hearing aids and always encourage people to get them, as they truly are life changing.

- Mark J.

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I no longer have trouble understanding people I converse with.

The moment I first realized I had a hearing challenge was when I had a hard time understanding a conversation in a crowded room. I knew I needed to get my hearing checked out, so I went straight to Wavefront Centre to get a hearing test. My first impression of the clinic was that it was a professional space with a professional staff.

Now that I wear hearing aids in most daily activities, I no longer have trouble understanding people I converse with.

If you’re worried about your hearing and considering a visit to Wavefront Centre, my advice is to go— you should avoid waiting since the longer you delay, the lower the baseline for any corrective device.

- Adrian G.

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The staff were very professional, and the hearing test was more thorough than any I had received from doctors’ offices in the past.

I realized I had a hearing challenge about ten years ago when I underwent hearing tests and found that my hearing was not great. At the age of 78, I decided it was time to get hearing aids while I was still young enough to learn how to use them.

My main concern before contacting Wavefront Centre was the cost of hearing aids. However, my first impression was very positive; the staff were very professional, and the hearing test was more thorough than any I had received from doctors’ offices in the past.

Since getting hearing aids, I certainly hear better, especially when people are talking at a low level. I have recommended Wavefront Centre to several people who are concerned about their hearing!

- Mary B.

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I am amazed by the sounds I was missing.

I first realized something was wrong with my ears when I noticed having to turn up the radio or TV volume and struggling with quiet conversations. I’ve had tinnitus since I was very young, and thought my hearing challenges were due to the constant whooshing in my ears.

Before contacting Wavefront Centre, I was apprehensive about wearing hearing aids, fearing that they would make me feel old; however, when I met Hanna, I immediately felt comfortable and listened to.

Since wearing hearing aids, I am amazed by the sounds I was missing, like the chirping of birds, and I’ve found my tinnitus to be less bothersome.

To anyone concerned about their hearing, I would recommend making an appointment to get tested. Find out the level of your hearing loss and explore your options so you have the information needed to make an informed decision.

- Gayle A.

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Go ahead with it, by all means.

My hearing was very important to me, so when I was rapidly losing it, I knew I needed to seek out professional help. Wavefront Centre alleviated my concerns about losing all of my hearing, and their knowledgeable, friendly team put me at ease.

Now that I wear hearing aids, the obvious impact is that I can hear just fine. For anyone worried about their hearing and considering visiting Wavefront Centre, I would tell them, “Go ahead with it, by all means.”

- George P.

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My tinnitus doesn’t bother me nearly as much.

My tinnitus was incredibly bothersome, and when I heard that hearing aids could help, I didn’t really think they would do much—until I started using them. Wavefront Centre was incredibly knowledgeable about hearing aids and tinnitus, which impressed me, and I felt relieved of my concerns about the cost and whether I needed hearing aids at all.

Since wearing my hearing aids, I can hear much more clearly and my tinnitus doesn’t bother me nearly as much. For anyone concerned about their hearing and considering a visit, I would say they should book an appointment and try it; they may be surprised at how much it helps them. 

- Tom T.

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I’m confident the people working know their stuff. Right on!

I first realized I had a hearing challenge during a mandatory check for a future employer. Before reaching out to Wavefront Centre, I had no preconceived fears or concerns, since my grandfather wears hearing aids himself.

My first impression was, “Holy ****, this is high-end—I’m confident the dude or gal working knows their stuff. Right on!”

Although I don’t wear hearing aids myself, I can relate through my grandfather’s experience; it’s a bit frustrating having to re-emphasize something that was conveyed with enthusiasm.

To anyone concerned about their hearing and considering a visit, I would tell them that the team is kind, easy-going, and super friendly— once you make it through the “mission impossible entrance.”

Don’t worry! Just take the elevator, and someone will be willing to help once you arrive.

- Joseph J.

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Give it a try!

I first suspected I might have a hearing challenge when I couldn’t clearly understand British accents while watching TV. Wavefront Centre gave me a great first impression; the team was extremely competent and organized.

Since wearing hearing aids, I’ve become much more confident in conversations during everyday situations. To anyone concerned about their hearing and considering a visit, give it a try! I appreciate that they are not affiliated with one specific type or brand of hearing aid.

- Marlene P.

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My hearing aids are indispensable.

I first realized I had a hearing challenge when my hearing loss was diagnosed in childhood. Back then, I was convinced I didn’t need a hearing aid; I didn’t recognize that others didn’t rely on lip-reading to hear, and I was concerned that a hearing aid might be painful or uncomfortable.

After researching hearing care options in BC, I chose Wavefront Centre because it was the only non-profit clinic offering a variety of hearing aids, employing audiologists who were also researchers, and providing services regardless of a client’s ability to pay. My first impression, when visiting the old main office, was one of immense professionalism and accessibility in the care offered. They paid extra attention to those who were less comfortable with hearing aids, which was impressive.

Currently, my hearing aids are indispensable, supporting me in my work and home life daily. I’ve even repurposed an older set for running and cycling, which has improved my exercise safety and quality of life.

For anyone worried about their hearing and considering a visit to Wavefront, I would strongly encourage them to go. The hearing aids recommended might take some getting used to, but they are much more user-friendly now, and the Wavefront professionals are fantastic to work with and readily answer any questions.

- Anonymous

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It’s well worth the visit, there’s nothing to be afraid of.

I first realized I had a hearing problem when I found myself frequently saying “pardon” and asking people to repeat themselves, especially when I wasn’t in the same room as the person speaking.Initially attributing this to age-related hearing loss, I grew concerned that it was getting worse.

Before visiting Wavefront Centre, I had gone to a free hearing test office, where I was told I needed hearing aids immediately. Skeptical about their assessment, I decided to seek a second opinion with an audiologist. Wavefront Centre is such a calm and welcoming space, with a professional and kind environment.

To anyone concerned about their hearing and considering a visit, I would confidently say it is well worth the visit and there’s nothing to be afraid of.

- Linda R.

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Go for it!

I first realized there might be a hearing challenge when my mother became profoundly deaf and experienced hearing loss in her fifties. Initially, she tried a local hearing aid business, but the aids soon became problematic. Years later, after learning about the Western Institute for the Deaf (as it was known at the time), our concerns lessened.

Before contacting Wavefront Centre, I had no preconceived fears, as my mother had been with them before and was confident in their services.

Wearing hearing aids has significantly helped me. To anyone concerned about their hearing and thinking of visiting Wavefront Centre, I would simply say, “Go for it!”

- Barbara M. 

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A significant improvement for sure.

My sister suggested visiting Wavefront Centre after I mentioned hearing loss; she went ahead and made an appointment for both of us. I viewed it as a standard medical appointment. Everything was fine at their office, nothing out of the ordinary.

Since wearing hearing aids, I can confidently converse with people and hear what’s happening around me— a significant improvement for sure. If someone is concerned about their hearing and considering a visit, I would tell them to go ahead and do it. Others around you can tell if you’re not understanding them, so if it’s your hearing, it’s best to clear that up.

- Barbara R.

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By all means, come to Wavefront!

Years ago, I developed the habit of cupping my ears to hear better— eventually I knew I needed to get my hearing checked out. Wavefront Centre didn’t sound like a typical audiology clinic, so I had trouble associating the name of the centre with hearing care; however, my first impressions dispelled any concerns.

A high-quality integrated service was being delivered. To anyone worried about their hearing and considering a visit, by all means, come to Wavefront!

- Gerhard H.

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I would highly recommend seeking out their help.

I first realized I had a hearing challenge during an acoustic trauma involving a screeching smoke detector. The immediate encounter with the loud alarm resulted in hearing loss, described as a “woolly ear,” and significant tinnitus.

Wavefront Centre was very helpful and an incredibly positive experience, particularly due to the excellent treatment and counselling I received from Goska Macior-Headrick, which was a great relief.

Wearing hearing aids has slightly improved my hearing and has helped me cope with the tinnitus. To anyone concerned about their hearing and considering a visit to Wavefront Centre, I would highly recommend seeking out their help.

- John N.

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Since getting hearing aids, my hearing has improved significantly— they're terrific!

I can’t pinpoint a specific moment when I realized there was something up with my ears, as it was more of a gradual problem with hearing that grew over the years. My biggest concern was the difficulty I was having with conversations.

Before contacting Wavefront Centre, I didn’t have any preconceived fears or concerns; my first visit was a great experience, and the entire team was very professional.

Since getting hearing aids, my hearing has improved significantly— they’re terrific. If you are concerned about your hearing and considering a visit, I would absolutely recommend Wavefront.

- Grant S.

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Just go for it, you’ll never regret it.

When I found myself unable to communicate effectively with others, I knew I had to get my hearing checked out. I knew Wavefront Centre would be a good option, and from the get-go I knew they were good people— I was confident in my decision to partner with them.

Wearing hearing aids has significantly improved my life, making it much better by allowing me to hear better. To anyone concerned about their hearing and considering a visit, I would say, “Just go for it, you’ll never regret it.”

- Dennis N.

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Don’t be afraid to try as many devices as you need to until you find one that suits your needs.

I first realized I might have a hearing challenge when I noticed that without lip reading, I couldn’t hear or engage in social interactions as I used to. My main concern was being presented with limited options for hearing aids and care, but my audiologist at Wavefront Centre was very thorough.

My ability to participate socially has greatly improved, and activities like theatre and music performances have become accessible again. To anyone concerned about their hearing and considering a visit, then go, don’t wait. Get yourself tested and don’t be afraid to try as many devices as you need to until you find one that suits your needs.

- Jean H.

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It was clear they did their due diligence.

I woke up one morning and my hearing was completely gone. I hadn’t heard of hearing issues like I had, so I wasn’t worried when I contacted Wavefront Centre. They were immediately focused on giving me the best options and care—it was clear they did their due diligence.

Although I’m still waiting for my hearing aid trial period, I strongly advise anyone with hearing concerns to not waste any time and get any issue checked out. Wavefront Centre’s approach is non-judgmental and supportive. 

- Darryl R.

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I couldn’t hear the birds singing or the kettle whistling.

I first realized I had a hearing challenge when my wife repeatedly informed me that my hearing wasn’t as good as before. I also noticed I couldn’t hear the birds singing or the water kettle whistling.

Before contacting Wavefront Centre, I had some concerns, as it was a further realization that I was getting older. However, my first impressions of the clinic were very positive; everyone was friendly and very experienced.

Now, wearing hearing aids has made a huge difference in my life— I can hear the birds again, and I no longer worry about not hearing people at parties or in restaurants where I previously had to rely on reading their lips.

To anyone concerned about their hearing and considering a visit, I’d say I understand the reluctance, but my experience was good. The Wavefront staff are caring, supportive, and not in any way pushy.

- Geoffrey B.

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There's no rush to make a decision.

I first realized I had a hearing challenge when I found myself looking at people talking but hearing nothing. Before contacting Wavefront Centre, my primary concern was that I would be pushed into getting hearing aids, but the staff and the approach to hearing care were far more gentle than I assumed they would be.

Now that I wear hearing aids, I can hear speech better even in noisy environments, thanks to improved speech discrimination. For anyone concerned about their hearing and considering a visit, I suggest just seeing what Wavefront Centre recommends. There’s no rush to make a decision. 

- Cicely C.

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They’re always going the extra mile to make sure that people feel welcome and heard.

People started telling me that I wasn’t hearing them correctly, which motivated me to get an assessment. I first visited Wavefront Centre when they were still in that old house in Kits; my first impression was of an organization whose priority was service to people. It was clear that the focus wasn’t on spending scarce dollars on cosmetics, which was confirmed by the kindness of everyone I encountered there.

Although I can’t routinely wear my hearing aids due to a chronic ear infection, I am relieved by how much of a difference they make when I do wear them. To anyone concerned about their hearing and considering a visit, I would say Wavefront is great. They have a real understanding of hearing loss and how it impacts people, always going the extra mile to make sure that people feel welcome and heard.

- Barbara F.

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Just get tested!

I first realized my hearing challenges when I lost my hearing at just three months old. I received my first hearing aid when I was seven, and I’ve needed them throughout my life. I came to Wavefront Centre, then known as WCCA, at 22 and they have been with me every step of the way, helping me become an independent person by educating me and assisting with funding for my hearing aids.

Now at 60, they continue to support me. Before contacting them, I had lots of concerns and didn’t think I was good enough; however, my first impression was overwhelmingly positive, as everyone was so kind, knew how to communicate with me, and the team has never stopped supporting me since.

Wearing hearing aids has significantly impacted my life, enabling me to have a career, reducing my fear of missing out, and boosting my confidence.

If you’re concerned about your hearing and considering visiting Wavefront Centre, I’d say, “Just get tested.”

- Patricia I.

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I consistently suggest Wavefront Centre to anyone considering hearing aids.

I felt frustrated because my family found it amusing and cute that their grandma wasn’t responding correctly in conversations. Before seeking out hearing care, I had concerns about the expense of a hearing aid and whether it would actually solve my hearing problems. However, my first impression of Wavefront Centre was that everyone was professional and genuinely concerned about making me feel comfortable.

Since I started wearing hearing aids, my experience has been mixed; they help me hear family conversations better, but in larger settings, it’s still challenging to catch everything being said. I try to wear them as much as possible to preserve my hearing, but they can irritate the inside of my ears after a few hours. I consistently suggest Wavefront Centre to anyone considering hearing aids.

- Maureen S.

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Immediately upon visiting Wavefront, I felt relief!

I first realized I might have a hearing challenge when I found myself asking “pardon me?” too often and had to concentrate hard on hearing people. Before contacting Wavefront Centre, I had no fears but was looking for a better experience after I had previously visited a private audiologist nearby.

The technologist there conducted the tests, and then I met with the audiologist, who gave me dire news and immediately started selling me products, making me feel railroaded. At Wavefront Centre, I wanted an honest opinion and was willing to pay for testing to ensure I received it.

Immediately upon visiting Wavefront, I felt relief! I was confident that the audiologist testing me would provide a trustworthy opinion because Wavefront Centre’s audiologists do not have sales goals or directives to push specific products; they are focused on serving the deaf and hard of hearing community, not profit.

I enjoy my hearing aids so much that I wear them shortly after waking up and only take them off at night, and I’m comfortable admitting to people that I wear them. If someone is concerned about their hearing and considering a visit to Wavefront Centre, I would tell them that it is the best option for obtaining honest opinions and being matched with hearing aids tailored to their specific condition.

- Pamela B.

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As hearing deteriorates, more brain cells redirect to understand speech, leaving fewer for memory and cognition, which is reason enough to take action.

When I started missing what people were saying, mainly needing to ask my wife to repeat herself and speak louder, and noticing my tinnitus worsening, I knew I needed to get help for my hearing. I was upset about my hearing declining, but after contacting Wavefront Centre, my worries were quickly alleviated.

I found them to be efficient and professional, and I appreciated that they are a non-profit organization, which alleviated my fear of being “oversold” by a commercial entity.

Since wearing hearing aids, I’ve noticed a significant improvement in my ability to hear and understand things, such as dialogue on TV, as my brain has adjusted. They’ve also helped reduce my perception of tinnitus by allowing more high-frequency sound into my head, although the tinnitus is still noticeable at night without the aids.

To anyone concerned about their hearing, I would advise getting tested. As hearing deteriorates, more brain cells redirect to understand speech, leaving fewer for memory and cognition, which is reason enough to take action.

- Michael

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Visit as soon as possible – it will improve your life!

As volume kept increasing on my car radio, TV, and after sitting in front of five trumpet players in my jazz orchestra for fifteen years, I knew it was time to seek help for my hearing.

Having known Goska from years prior, I had no fears when I contacted Wavefront Centre. My first impression was that the clinic was modern, well-equipped, with a friendly staff.

Wearing hearing aids has been a game-changer for me: my musicianship and intonation improved, I listen to recordings with the ears of a teenager, hear birds more clearly, and can lower the radio and television volumes— plus, the devices connect via Bluetooth. I’m now at ease in noisy restaurants, and most importantly, my wife appreciates my ability to listen to her and everything else at a low volume.

If you’re concerned about your hearing, my advice is to visit as soon as possible— it will improve your life!

- Marc L.

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Do it! You won’t regret it, it’s life changing.

When I first realized I had a hearing challenge, I felt isolated, embarrassed, and unable to hear everything, which made me feel like I was missing out on understanding what others were saying. Despite knowing I already had some hearing loss, I didn’t have any fears or concerns before contacting Wavefront Centre because my neurologist recommended the clinic, and I trusted her input.

Wavefront Centre’s team were great and made me feel at ease while offering a solution to my hearing loss. Since getting hearing aids, I can hear better, I no longer feel isolated, and can participate more in conversations.

For anyone concerned about their hearing and considering a visit, I would emphatically tell them to do it! You won’t regret it, it’s life changing.

- Khusrau B.

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I can hear the birds sing, and the environment seems more alive.

When my wife repeatedly complained that I wasn’t hearing her and that I was talking too loudly, I knew I was dealing with some form of hearing loss.

Before contacting Wavefront Centre, my main concern was how people would react to my hearing aids. The Wavefront staff were helpful, thorough, and competent, and quickly dispelled any worries I had.

Since I started wearing hearing aids, my life has been significantly enriched— I can hear the birds sing, and the environment seems more alive. To anyone concerned about their hearing and considering a visit, I would say that Wavefront Centre is an excellent choice because your hearing is extremely important.

- Vinit

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Visit without delay!

I first realized I had a hearing challenge when I couldn’t hear words with high-pitched sounds. When I decided to seek help at Wavefront Centre, I wasn’t worried. My first impression of the clinic was of competent personnel working in an old building.

Now that I wear hearing aids, they allow me to participate fully in social settings. If anyone is concerned about their hearing and considering visiting, I would advise them to visit without delay. 

- Jack J.

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All my worries faded away.

I vividly remember the moment when I realized something was amiss with my ears. I was scared and unsure about what to do or where to go for a hearing test. I called the #811 service and was referred to the Wavefront Centre.

All my worries faded away as soon as I spoke to a representative there, who took great care of me and helped me regain my hearing. It felt like a second chance at life, and now I hear very well!

I wholeheartedly recommend Wavefront Centre to my loved ones. Initially, I had a lot of fears, especially about not being able to hear conversations, which made me withdraw from social activities.

Getting hearing aids has given me a second chance at a social life, all thanks to Wavefront and their fantastic staff. My first impression of the clinic was very positive; everyone was super friendly and knowledgeable. For anyone concerned about their hearing and considering a visit, there’s nothing to lose but everything to gain. 

- Manon

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You won't regret the increased quality of life it brings.

Having no preconceived fears or concerns, I was eager to visit Wavefront Centre. I had heard only good things about their services, and my experiences confirmed that, with a dedicated and professional staff. My first impressions were thoroughly positive; the staff was wonderful, making me feel comfortable as we worked through the process of adapting the hearing aids to my ears.

The moment I first realized that I might have a hearing challenge, I grew concerned about the impact of hearing aids on my tinnitus. Surprisingly, the opposite was true—my tinnitus lessened, and I would recommend anyone with tinnitus to try hearing aids.

Since then, hearing aids have transformed my life, enabling me to actively participate in group activities. I couldn’t imagine being without them. To anyone worried about their hearing and contemplating a visit, I’d tell them to go for it! You’ll be in good hands and won’t regret the increased quality of life it brings.

- Cecil M.

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I equate hearing aids to eyeglasses— there's no reason to allow yourself to be handicapped with your hearing any more than with your eyesight.

When I first realized I was dealing with hearing loss, I was concerned about whether my hearing loss was reversible. Contacting Wavefront Centre didn’t raise any fears or concerns, as I was eager to hear possible solutions. My first impressions were very positive, especially with Randi Fraser’s efforts to help find a solution.

Now, I wear hearing aids daily, and they’ve significantly impacted my mental and physical health for the better.

If someone is concerned about their hearing and considering visiting Wavefront Centre, I would recommend getting your hearing checked and seeking professional advice. I equate hearing aids to eyeglasses— there’s no reason to allow yourself to be handicapped with your hearing any more than with your eyesight.

- Fel O.

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It wasn't a straightforward path, but they got me there.

I first noticed I might have a hearing challenge in my early twenties, but my hearing tests back then were fine. It wasn’t until my early fifties that I began having problems understanding people, which eventually led me to get hearing aids. Initially, I had no preconceived fears before contacting Wavefront Centre, largely because I had already been to three other hearing centres over the years.

These centres would always improve my hearing somewhat, but they struggled to understand that I needed more than just better hearing— I needed comprehension in conversations.

Wavefront Centre is different from the others. While other centers would endlessly adjust my hearing aids, Wavefront was truly dedicated to helping me understand people. It wasn’t a straightforward path, but they got me there.

Wearing hearing aids has been life-changing for me. They have allowed me to continue working in a demanding managerial position and maintain a somewhat normal social life thanks to the aids and various microphone options.

To anyone concerned about their hearing and considering visiting Wavefront Centre, I would wholeheartedly recommend it. I’m confident they would find a way to meet anyone’s needs.

I always advocate for people to get their hearing tested and share my positive experience with Wavefront Centre. Many don’t realize how much their lives can be impacted by poor hearing.

- Ron D.

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Your hearing is one of the five senses nature has given you, and if it's not working, FIX IT.

I first realized something was wrong with my hearing after an accident in my 20s left my right ear 80% impaired. Back in the ’80s, I wasn’t aware of hearing aids, and it wasn’t until 2005 that my hearing loss became very profound. Fortunately, a colleague introduced me to hearing aids.

My journey to Wavefront Centre began when I was admitted to the hospital in 2005 for an unrelated issue, and a nurse recommended the clinic because I had lost my hearing aids while hospitalized. I learned they were a not-for-profit organization, which I found very noble in today’s world. My first visit was very cordial and comfortable, with no pressure— the staff were professional but not pretentious.

Now that I wear hearing aids, I’ve realized how much I missed out on crucial conversations, jokes, and instructions from my 20s until I got my first set in my mid-40s. My life was held back by my hearing loss, leaving me withdrawn and depressed, but my hearing aids changed everything. While I occasionally struggle with background noise, my overall spirits have improved.

I now have the confidence to approach people and listen with ease, without the need to strain or get too close, which often made others uncomfortable in the past. To anyone concerned about their hearing and considering a visit, do not wait. Your hearing is one of the five senses nature has given you, and if it’s not working, FIX IT.

- Arthur C.

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Wavefront Centre gave me hope.

When I first realized something was up with my hearing, I was young and kind of scared. It took me years to accept my hearing loss; I still carry those fears and concerns, but contacting Wavefront Centre gave me a huge boost of confidence.

My first impressions of Wavefront Centre were incredibly positive. They gave me hope, and I was happy to see other people like me being treated for their hearing issues. You could see the happiness and contentment on their faces.

Currently, I wear a hearing aid in my right ear, which helps me hear sounds but does not provide speech clarity, while my cochlear implant in the left ear does.

If someone I know were concerned about their hearing and considering a visit to Wavefront Centre, I would tell them of my positive experience— that first impression will last a lifetime. I’ve already recommended Wavefront Centre to a friend looking for hearing aids!

- Agnes F.

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Get tested and decide if hearing aids are right for you.

Initially, I didn’t notice my hearing loss because it was gradual. There wasn’t a specific moment where I realized I had a hearing challenge.

I had no preconceived concerns about contacting Wavefront Centre, and upon my first visit, I remember feeling comfortable with the team.

Now that I have hearing aids, I can tell you that my life has significantly improved.

I can hear much better when my wife speaks to me, and I don’t have to ask her to repeat herself. Also, I have been able to hear the dialogue in live plays, and I don’t have to ask my wife what the actors just said.

My experience with Wavefront Centre was a 10/10, and I hope that more people will visit them to address concerns about their hearing.

At the end of the day, I would suggest getting tested and deciding if hearing aids are right for you.

- Sid F.

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I look back now and realize how much I needed my hearing aids several years ago.

Both my parents struggled with hearing loss as they aged, so I was expecting it; I wasn’t worried or concerned before contacting Wavefront Centre, and everyone was incredibly professional and kind.

I look back now and realize how much I needed my hearing aids several years ago, as they have greatly improved my quality of life. To anyone who is concerned about their hearing and considering a visit, I would tell them to get their hearing tested sooner rather than later.

- Stephen

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Everyone’s experience with hearing loss is unique.

I have been hard of hearing my whole life, but never realized the extent to which it affected me until high school. In large crowds and noisy situations, I struggled to catch conversations and worried about embarrassing myself. When my grades began to suffer, I knew I needed hearing aids.

These devices have significantly improved my life, making me more comfortable in all areas.
Before contacting Wavefront Centre, I didn’t have any preconceived fears or concerns because I had previously interacted with audiologists and support staff. My first impression of Wavefront was overwhelmingly positive—everyone was calm, kind, and genuinely eager to help. I felt very seen, especially regarding my concerns about financial constraints.

Hearing aids have not only improved my hearing but also made me more comfortable explaining my hearing loss to others. While they don’t fix my hearing entirely and can sometimes be tiring, I can’t imagine life without them now.

For anyone worried about their hearing, I recommend talking to professionals and getting multiple opinions, because everyone’s experience with hearing loss is unique. The approach should be to ask, “How can I make my life a little bit easier?” While it may not be a cure-all, it can certainly help a lot. Plus, everyone at Wavefront is incredibly kind.

- Rose

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I marvel all the time at how much I wasn’t hearing.

I wasn’t hearing the people around me properly, leading to some embarrassing situations.

I realized there was a problem with my hearing when I wasn’t hearing properly, leading to some embarrassing situations. Despite this, I had no preconceived fears or concerns before contacting Wavefront Centre. My first impression was that everyone was very thoughtful towards me.

Now that I wear hearing aids, I marvel all the time at how much I wasn’t hearing before. To anyone concerned about their hearing, Wavefront Centre is a great organization— so just relax.

- Scott A.

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They helped me experience the thrilling sensation of hearing sounds and voices I hadn’t heard for years.

Wavefront Centre is full of outstanding professionals that led me to better hearing health with incredible expertise. They helped me experience the thrilling sensation of hearing sounds and voices I hadn’t heard for years.

Wearing hearing aids has been truly life changing. If anyone is worried about their hearing and is considering a visit, I would recommend that they get a hearing test at Wavefront Centre as soon as possible.

- Joe

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I've already recommended Wavefront Centre to my friend and my brother!

I was in denial about my hearing challenges, but after meeting with Ms. Nakano and Ms. Wong, I was encouraged to take a hearing test with Wavefront Centre.

My first impression of the clinic was that everyone was very thorough and friendly, and Nina made my experience comfortable. Since wearing hearing aids, I’ve been able to hear clearly at meetings and in private conversations.

For those concerned about their hearing, I’ve already recommended Wavefront Centre to my friend and my brother, and I would advise others who are hard of hearing to visit as well.

- Chuck T.

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Don’t worry— call for an appointment, and any audiologist will do what they can to help.

My family doctor referred me to Wavefront Centre, as I stopped working due to depression from my hearing challenges. The staff were kind, friendly, and helpful, and took me through the process of my hearing test and fitting my hearing aids.

Now that I wear hearing aids, I can hear everyone in our conversations, and I’m very happy I can fully participate. If you’re concerned about your hearing and considering a visit to Wavefront Centre, don’t worry— call for an appointment, and any audiologist will do what they can to help.

- Lilia G.

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Hearing aids have improved the quality of my life.

I realized I was struggling with my hearing when I was teaching a class and could no longer hear the students in the back. I had several concerns before seeking care for my hearing, including the extent of improvement in my hearing, the appearance of the hearing aids, and the cost involved.

Upon visiting the centre, the staff was friendly and very helpful with answering my questions. Once I started using hearing aids, my life changed significantly as I could fully participate in conversations and hear all my students. They have proven especially beneficial in busy environments like restaurants, parties, and family gatherings. I would tell anyone concerned about their hearing and considering a visit that hearing aids have substantially improved the quality of my life.

- Heidi F

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Take it one step at a time.

I have been hard of hearing all my life and didn’t understand why learning was difficult, which was the moment I realized something was up with my ears. Before contacting Wavefront Centre, I had no preconceived fears or concerns.

My first impression of the centre was that they were kind and helpful.
Hearing aids have impacted my life a great deal, although I still struggle to understand and hear due to being tone deaf. To anyone concerned about their hearing and considering a visit, I would suggest that everyone there can help you; just take one step at a time.

- Rhonda

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Go, take the test and find out if you need hearing aids or not.

I first realized there was a problem with my hearing when I started missing things my wife said, although I was somewhat in denial at the time.

Upon advice from my GP, who assured me that Wavefront Centre was the best place to go, I decided to visit and felt no worries. My first impression of the clinic was that everyone was very kind and professional.

Currently, I wear hearing aids, and they really work for me!

To anyone concerned about their hearing, I recommend going, taking the test, and finding out if you need hearing aids or not.

- James D. P.

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Wavefront Centre opened a door for me that I couldn’t open by myself.

For a number of years, I knew I was experiencing hearing difficulties, yet my self-consciousness and natural stubbornness often kept me from addressing the issue. Despite realizing I was missing out on conversations, the cost of hearing aids was my biggest roadblock before contacting Wavefront Centre.

A previous encounter where I was made to feel guilty for questioning the cost of an off-the-shelf product shook my confidence in hearing aid retailers.

However, when I eventually decided to seek help in 2021, I was really impressed, as everything was explained to me in a knowledgeable and professional manner. Wavefront Centre opened a door for me that I couldn’t open by myself.

Now, with hearing aids, I am significantly more involved in all my interactions, both socially and otherwise. They are an awesome addition to my life, indispensable despite a few downsides.

In hindsight, I should have addressed my hearing needs much sooner— a sentiment encouraged, thankfully, by two of my friends who are also Wavefront clients.

To anyone concerned about their hearing and considering a visit, put your hesitation aside, list your questions, and make an appointment today. Everyone I have interacted with at Wavefront Centre has been courteous, informative, and above all, top-notch professionals. You will be treated as number one.

- Albert V. 

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It doesn’t hurt to get it checked out.

I first realized I might have a hearing challenge when I noticed I was struggling to hear and understand conversations, which left me feeling frustrated and embarrassed to ask people to repeat themselves.

I was mostly concerned about the cost of hearing aids, but the team at Wavefront Centre were very kind and understanding, and really listened to my needs, unlike another place I tried that was closer to home. I decided to make the commute to Wavefront because they truly aimed to match me with what would best suit my hearing loss.

Now, wearing hearing aids has helped me understand conversations a bit better, although I still find it challenging when there’s a lot of background noise.

To anyone worried about their hearing, it doesn’t hurt to get it checked out. Take your time getting used to wearing hearing aids, perhaps starting with just a few hours in small groups. Wavefront is very caring, patient, and understanding.

- Kirstie

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It’s the best place to start exploring your options.

It all came crashing down rather suddenly— although it had been happening gradually under the radar, I experienced a big drop-off in my hearing, which was life-altering. The tinnitus was so overwhelming it turned my life inside out, leading to significant weight loss and the need for medication just to cope.

Despite these challenges, I had no preconceived fears or concerns before contacting Wavefront Centre, as I was informed by a clinician at St. Paul’s about it, and I was looking for a place that wasn’t profit-driven, with strong links to research centers.

My first impression of Wavefront Centre was that it was a great resource, consolidating various aspects of hearing loss, even though I needed to use only a fraction of the services.

Wearing hearing aids now has made hearing a bit easier for me, which is significant, even if not drastically different.

To anyone concerned about their hearing and considering a visit, I’d say that Wavefront Centre, with its connections and programs, is the best place to start exploring your options.

- Dom

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My family were getting frustrated when I couldn’t hear them.

My family were getting frustrated when I couldn’t hear them well enough, and I felt bad constantly asking them to repeat what they were saying. Before contacting Wavefront Centre, I had concerns about large hearing aid batteries and the frequent appointments my mother-in-law had to go through to get her hearing aid fixed.

However, I had good first impressions of Wavefront Centre, having accompanied my mother-in-law to many of her appointments there. Since wearing hearing aids, the TV volume has been turned much lower, making my family happy, and they are no longer frustrated with me for not hearing them. If someone is concerned about their hearing, I would recommend Wavefront Centre for hearing aids.

- William

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Wavefront Centre is the right place to go.

I first realized something was not quite right with my hearing when I noticed a difference while listening to a long message, switching from one ear to the other. Regardless, I had no preconceived fears or concerns before contacting Wavefront Centre.

My first impression of the clinic was overwhelmingly positive, with service ranging from very good to excellent. Although I haven’t worn hearing aids and haven’t noticed any changes in my hearing, I’m considering having another exam with the clinic.

If someone is concerned about their hearing and considering visiting, I would say that Wavefront Centre is the right place to go. 

- Anonymous

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Go!  Absolutely, go!

I first realized I had a hearing challenge when I noticed I needed to raise the volume level while watching TV. A friend recommended Wavefront Centre to me to address my hearing challenges, and I’m so glad I came here! The staff was very friendly and welcoming.

Wearing hearing aids has been transformative for me—it’s like the difference between night and day! I don’t start my day without putting them on.

To anyone concerned about their hearing and considering visiting Wavefront Centre, I would wholeheartedly say, “Go! Absolutely, go!”

- Barbara W.

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My hearing aids became a very good and essential part of my life.

I remember realizing I was somewhat hard of hearing in my thirties, and I was worried that it would worsen over time. Many years passed before I contacted Wavefront Centre in Vancouver, after I found myself struggling to hear important things at the office, during lectures, and when friends spoke to me in noisy environments.

My first impression of Wavefront Centre was when they were still near Arbutus in Vancouver, and I appreciated how especially helpful Maxine was, along with the friendly staff.

I received my hearing aids about ten years ago, and they became a very good and essential part of my life. However, they’ve either aged or my hearing has, so I have an upcoming appointment with Wavefront for further assistance.

To anyone concerned about their hearing and considering a visit, I would say it’s a very good idea. Over the past years, I’ve received good service and appreciated their emailing of important advice post-consultation to avoid forgetting anything crucial.

- Beryl R.

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You’ll never look back.

A trusted friend recommended Wavefront Centre after I noted some struggles hearing, so I made an appointment, and everything went well. While my first impression of Wavefront Centre was that of a rather funny-looking place on 6th at the time, everything was professional, caring, and helpful.

Wearing hearing aids has made such a difference in my life that I can’t imagine being without them. To anyone concerned about their hearing and considering visiting Wavefront Centre, I’d say don’t hesitate—just get on with it. You’ll never look back, and your friends will be absolutely delighted!

- Catherine K.

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I knew I had to do something to help my hearing.

When I discovered I couldn’t hear the voice of the hummingbirds at my daughter’s bird feeder, I had a moment of deep and shocking sadness at losing the noise of birdsong. While I had never thought about deafness or hearing loss before, I knew I had to do something to help my hearing.

The centre amazed me; it was a super new, super clean building full of high technology. Wearing hearing aids has certainly improved my conversations and involvement with shared communications, but I did have to let go of the joy of singing in my choir, and I can’t watch a film without subtitles. However, my hearing aids have helped me significantly in other areas.

Make an appointment as soon as possible if you’re concerned about your hearing!

- Margot B.

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Everyone I interacted with was extremely helpful.

I can’t pinpoint an exact moment when I realized I had a hearing challenge; it was a gradual process. My biggest concern was how it was affecting my relationships and potentially my teaching.

Before contacting Wavefront Centre, I was worried that my impairment might worsen and was uncertain about the remedies available. However, my first impression of Wavefront Centre was very positive—everyone I interacted with was extremely helpful.

Now that I use hearing aids, while they are not perfect, they have definitely enhanced my ability to hear and communicate.

To anyone concerned about their hearing, I would recommend the people at Wavefront Centre for the help and support they offer.

- Joe R.

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I had no fears or concerns.

It was three years ago when I first realized I had a hearing challenge, as I experienced a sudden loss in my right ear along with vertigo and tinnitus. Despite these symptoms, I had no fears or concerns before contacting Wavefront Centre; my first visit gave me a great first impression, as the team was very professional and caring.

Since getting hearing aids, I have found them incredibly helpful for one-on-one conversations and for listening to the radio and TV. For anyone concerned about their hearing and considering a visit, I highly recommend going to Wavefront for an assessment.

- Robert B.

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Don’t lose hope. Don’t let your hearing loss hinder what you love.

I couldn’t hear what my sons were saying at first. The gradual decline in my hearing started to affect my daily life and work, and I was nervous about how hearing care would impact my life.

Wavefront Centre was an incredibly positive experience during my first visit; I felt that they would truly help me, and the doctor walked me through the process of getting assistance from WSBC.

Since I started wearing hearing aids, my life has truly changed. They’ve gradually improved my hearing, enabling me to hear clearly and reducing my tinnitus.

Don’t lose hope. Don’t let your hearing loss hinder what you love.

- Annabel S.

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I can hear things now with my hearing aids that had been lost to me for a long time.

I realized I had a hearing challenge gradually, as I started being unable to hear people whispering and some sound levels just vanished. I knew I needed help, so I contacted Wavefront Centre; they were very professional, extremely knowledgeable, and helpful. Every question was answered, and the process was well explained step by step.

I can hear things now with my hearing aids that had been lost to me for a long time, and I can now understand TV dialogue much better without having to crank the volume up to 70. If someone is concerned about their hearing and considering a visit, I would share that my experience was nothing short of excellent and I would recommend Wavefront Centre to my peers and family members.

- Diana

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Don't delay what you can do today to make your life more enjoyable.

In my 40s, I first realized something was up with my ears when my husband, with support from friends, arranged a hearing test for me. Reluctantly, I went through with it, but upon receiving positive results, I wasn’t convinced my hearing was that bad, so I brushed it off.

Over the years, I had a few random tests, always hoping the results might improve, but they didn’t. Reflecting on it now, part of my job involved full-time transcription with headsets, listening to mini cassettes; I believe that the high-pitched squealing sounds these devices often emitted might have contributed to my hearing loss.

Eventually, my hearing worsened, leaving me wishing I had accepted the initial test results, allowing me to fix the issue sooner and enhance my enjoyment of entertainment and conversations over the years without second-guessing.

My biggest fear before contacting Wavefront Centre was the guilt of not addressing my hearing issues earlier and what the results might reveal. I worried about what the staff would think of my delay in seeking help.

However, I had the best experience when I first met with Yiwan and later Beth, both of whom took the time to educate me, address my concerns, and ensure I understood everything clearly.

Though I wish I’d gotten my hearing aids years ago, I enjoy my daily activities much more. I no longer miss parts of conversations and can fully enjoy entertainment.

To anyone concerned about their hearing and considering a visit, I would tell them it’s well worth going to Wavefront Centre. The staff addresses all concerns, makes sure you’re comfortable with the hearing aids, and answers all your questions confidently.

From my experience, don’t delay what you can do today to make your life more enjoyable.

- Ann M.

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My hearing aids make me feel more connected.

I never experienced a specific moment when I realized something was wrong with my hearing because I was born with hearing loss—it has always felt ‘normal’ to me. As a child, I was scared and defiant when it came to getting hearing tests at Wavefront Centre, although the kind coaxing of the staff has always been something I’ve appreciated, even now as an adult. The staff at Wavefront are always so helpful and kind.

Since getting hearing aids, my life has significantly improved. I love being able to participate more fully in society and work, and I’ve noticed a reduction in the ‘listening fatigue’ I experienced during my exhausting school days. Hearing my cats meow has also been a delight!

My hearing aids make me feel more connected, though I make sure to find a balance— often taking them out the moment I get home, even before my shoes. They also stream to my phone, which is amazing for making calls and listening to music during my commute.

To anyone concerned about their hearing, I’d stress that societal barriers are socially constructed, and everyone with limitations deserves full access. As a non-profit, Wavefront Centre is invaluable because I trust the staff to have my best interests at heart, not just making a sale. 

- Gaelan P.

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You will not be disappointed.

I knew I had an issue with my hearing and needed to get it tested. Initially, I did not go to Wavefront Centre, which I later found to be a mistake, but I corrected this a few months later and I’m glad I did. Having had the benefit of my husband’s experience with wearing hearing aids, I didn’t have any preconceived fears or concerns about contacting them.

Upon my first visit, I was impressed with the staff and felt assured that I had made the right decision in coming to Wavefront Centre. Wearing hearing aids has significantly impacted my life, enabling me to continue working and talk on the phone effectively; although landlines don’t cater to hearing aids, my cell phone does as it is programmed to connect directly.

I would tell anyone concerned about their hearing and considering visiting Wavefront Centre that they will not be disappointed. You’ll be able to hear conversations clearly and communicate over the phone, all while interacting with very nice and caring staff.

- Brenda

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There’s no simple solution to hearing loss, but Wavefront Centre is ready to assist you.

I first realized I might have a hearing challenge when people started commenting on me not answering. Before contacting Wavefront Centre, I struggled with day-to-day interactions, which made me apprehensive and stressed.

However, my first impression of the clinic was great— they were tuned into my needs and showed a good understanding of hearing disabilities.

Since using hearing aids, my life has improved significantly, especially with Bluetooth connectivity in my hearing aids during phone appointments.

To anyone concerned about their hearing, I would say that while there is no simple solution and it’s a huge challenge, Wavefront Centre is up on technology to assist you.

- Karen S.

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My hearing aids have been a game-changer.

I realized I might have a hearing challenge when I started missing conversations in meetings and had trouble understanding dialogue in my TV shows. I knew I needed to get my hearing checked out, so I contacted Wavefront Centre knowing that they could get my hearing tested. Upon my first visit, I found them to be quite efficient.

Now that I wear hearing aids, they have been a game changer, significantly improving my ability to hear speech. For anyone worried about their hearing and considering a visit, I strongly recommend getting tested and ensuring you have the right hearing aids tailored for you.

- Bill H.

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There comes a moment where you decide to address it to make things easier for those around you.

My awareness of my hearing challenges was a gradual process; it wasn’t a surprise, but there comes a moment when you decide to address it to make things easier for those around you.

I initially had concerns that hearing aids might worsen hearing in certain situations, particularly with background noise being too loud. However, my first impression of Wavefront Centre was that they were very efficient and caring.

Wearing hearing aids has significantly improved my life; social interactions are easier, I no longer need to ask people to repeat themselves, and I don’t have to have the TV volume up too loud. My interactions are much smoother, and I hardly notice I’m wearing the hearing aids, which most people don’t even see!

For anyone concerned about their hearing, I would recommend visiting Wavefront. They make the process so easy, using state-of-the-art equipment to show you precisely where your hearing loss is and allowing you to try out hearing aids before committing to a purchase. They are gentle and encouraging throughout the process.

- Sandra P.